Operations Executive_Shah Alam

Job Description Effectively schedule shipment bookings for all customer's cargo shipments Perform the day-to-day operations of the export/ import department to ensure that customer requirements are met Communicate with customs, agents and overseas agents regarding shipment details and problem resolution. Responsible for timely update of customer shipment tracking and provide necessary reports/ booking confirmation to customer Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs Identify and resolve issues causing delays in cargo movement. Able to request and negotiate for freight quotations Preparation of documentation for job file billing /closing and completing paperwork that meets stringent requirements Controlling and monitoring the return of POD from vendor/ agents. To prepare monthly warehouse report for supported key account. Experience: Transportation experience preferred Good customer service and clerical skill Detailed oriented Extremely effective with communication skills Strong negotiation skills Experience in Supply Chain / Logistics is preferable in Transport
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