Operations Manager

Company Background: We represent a leading global logistics provider who focuses on  Express, Special Delivery, Air Freight and Sea Freight in Shah Alam.
As they are expanding, they are looking for Operations Manager to join the team!
Job Scope: To head the Sea Freight Department, reporting to Country Manager, inclusive of Export, Import, declaration team, outside operations.
Make sure department is running smoothly at all times.
Meaning manage workforce inclusive of leaves and holidays, but also in terms of process, SOP, job segregation, etc Retain and maximized gross profit per job Ensure data accuracy in our system related to shipment such as quantity, destination, salesmen code etc Become tech savvy with all tools used in the department Ensure high quality of service of the sea freight department Pro-actively manage & build repo with external stakeholders: customers, government authorities, Port authorities, customers, vendors, etc Pro-actively handle & build repo internally: Sales Support, finance, sales, other stations, management.
To generate new SOP to cater for new processes, continuously upgrade current SOPs to enhance operating efficiency, and reduce cost and achieving KPI.
To manage and control cost.
Bring suggestions for improvement whenever possible.
Adheres to all corporate policy, guidelines and statutory requirements, adopt these changes, and incorporate into the teams.
Job Requirements: At least a Diploma/ Bachelor's degree in any relevant field.
At least 4 years of working experience as Operations Manager in Logistic field.
Experience in Sea Freight.
Excellent communication skills in English.
PIC: Lydia Tan | +601129117733 | lydia@ talentrecruit.com.my Only shortlisted candidate will be notified.