Operations Manager - Mandarin - Food DeliveryFull time
It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world – that's what it takes to get there. If that's something you want to be a part of, apply today!
So what does anOperations Managerreally do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best. After all, we are a ridiculously good company so we make sure our employees are top-notch. Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager.
As anOperations Manager , you will:
Make sure that KPIs are being met consistently;
Effectively make each employee reach their best potential;
Creatively devise effective plans on how to make each employee reach their targets;
Gain the trust and respect of your employees;
Identify your people's strengths and weaknesses;
Assign tasks that will help people showcase their talents and work on their weaknesses;
Manage relationships better and develop people at the same time.
Requirements:
At least 3 years of related working experience in customer experience operations and as a management specialist;
A good track record of meeting and delivering targets;
Articulate enough with others, like Teammates and clients;
A multitasker that can work in a fast-paced environment;
A good leader.
TaskUs provides Ridiculously Good BPO services in Digital CX, Content Security, Data & AI Operations, and Consulting to the world's most innovative and disruptive brands.#J-18808-Ljbffr