This job is for an Operations Executive at Versa App. You'll handle operational support, manage projects, and ensure smooth app operations. You might like this job because it offers a chance to drive efficiency and work with cross-functional teams.
RM 3000 - RM 4500
Full-Time
Few hours ago
Job DescriptionThe Role
We're looking for an enthusiastic and proactive candidate to join the Operations Team. In this role, you will play a vital part in driving the overall efficiency, effectiveness, and scalability of the Versa App.
The Responsibilities:
Operations Support
Manage 1st-level operational cases while ensuring timely follow-up and resolution from both internal & external stakeholders
Identify root causes of various system issues identified by customers and internal stakeholders
Perform checks on transactions, app pushes, and other key operations for accuracy and compliance
Configure selected app features, handle manual adjustments, and ensure operational continuity for the Versa App
Support feature rollouts, app updates, and product testing with cross-functional teams
Input key data, ensure data accuracy across reporting tools and dashboards
Manage relationships & communication with our partners Ops Team
Project Coordination
Document key workflow processes and identify solutions to improve the team's efficiency
Undertake ad-hoc projects and assignments
Job RequirementsBachelor's degree in Business, Finance, Operations, or a related field
Minimum of 1-year working experience in product in a startup or similar style environment
Good understanding of business operations
Able to use data-driven approaches to solve problems
Strong communication and organizational skills
Able to work independently and prioritize tasks effectively
Comfortable handling routine tasks with good attention to detail
SkillsFinancial Technology (FinTech)
Business Operations
Google Sheets
Stakeholder Management
Company BenefitsLaptop will be provided
All employees will be covered under Group Hospitalisation & Term Life policies upon joining.
Employee will get 1 day special leave on their birthday month!
Learning & DevelopmentAllocation of RM1000 for learning & development.
Medical (Out-patient)Company covers for Medical claims (GP clinic visits) expenses.
Additional InfoExperience Level0 - 1 Years of Experience
Junior Executive
Job SpecialisationGeneral Project Management
Company ProfileVersa AsiaEstablished in 2020, Versa is a digital wealth management app dedicated to simplifying saving and investing by building good financial habits. Founded by a group of seasoned financial technology entrepreneurs, the app makes saving and investing simple via its partnership with AHAM Capital and highly accessible by introducing low entry amounts, low fees and flexibility that allows users to withdraw anytime without incurring penalties. Versa is regulated by Securities Commission Malaysia and is focused on making more wealth solutions accessible to Malaysians.#J-18808-Ljbffr