Operations Team Member - (Freight Industry)Prepare files and documents for data entry and review them for deficiencies.Obtain by requesting further data for incomplete documents and files.Enter data from source files and documents into Cargo Wise.Respond to queries via email or call, observing good email etiquette and excellent customer service.Maintain data entry requirements in accuracy within the required speed by following standard operating procedures (SOPs).Resolve discrepancies by using agreed standard procedures.Check completed work for accuracy.Suggest and recommend solutions for problems encountered on shifts.Escalate any issues to immediate superior for resolution if needed.Follow instructions of immediate head/s and origin office.Maintain origin office confidence and protect operations by keeping information confidential.Comply with data integrity and security policies.Job Requirements:Minimum 1 year of working experience in operations, import/export in freight logistics or related field.Diploma/Bachelor's Degree in Business Administration, Logistics or related field.Proficiency in English and Bahasa Melayu.Able to read, write, and communicate in English.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic computer skills.Proficiency in Cargo Wise 1.Excellent organizational skills and attention to detail.Problem-solving skills and ability to adapt to changing priorities or situations.Customer service orientation and a willingness to learn and grow in the role.Ability to adapt to changing priorities, environments, and tasks in a fast-paced logistics industry.Eagerness to learn and develop new skills, processes, and technologies.Working Day:Monday to FridayYour application will include the following questions:What's your expected monthly basic salary?How many years' experience do you have as an Operations Team Member?Which of the following languages are you fluent in?Do you have freight forwarding experience?How many years' experience do you have in the logistics, freight & delivery services industry?Do you have data entry experience?#J-18808-Ljbffr