Summary Description: The Oracle Supply Chain business systems manager position combines business knowledge and an understanding of the inner-workings and configuration options of multiple Oracle Supply Chain modules. Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the organization to achieve its goals. This role will facilitate and improve communication between business and technical resources.
Operations Support: Under the direction of the Senior Director – Global Business Systems, perform the following responsibilities on-going for production support in specific geographic areas of Knowles:
Manage a team of Business System AnalystsGuide and Coach the Business System Analysts in their job role Manage, plan, direct, coordinate, monitor, and/or supervise business and program processes and operation systems and ensure the efficiency of business and related systems. Liaison with Supply Chain and Operations Management team Managing systems: Overseeing the design, testing, implementation, and support of business systems Supporting users: Providing support to end-users and managers Ensuring compliance: Ensuring that systems meet operational, procedural, and regulatory requirements Researching and recommending: Researching and recommending new processes to improve business operations Managing SOD controls : Ensuring all user access meets the company's SOD controls Provide production Support and Administer Oracle ERP modules Oracle Process Manufacturing, Oracle Process Costing, Accounts Receivable, Accounts Payable, General Ledger Knowledge of Oracle modules Order Management, Shipping, Purchasing, Inventory.Provide Customer Master, Pricing Support for Finance, Sales & Marketing team. Gather new process changes, reporting requirements, perform feasibility analysis and provide recommendationsWork on prioritized requests, develop functional design documents, create test plans, work with development team in developing, perform regression testing, conduct user acceptance testing and training Elevate issues and concerns to the USA based Senior Director – Global Business Systems Participate in implementation, testing and training of Oracle software upgrades Participate in developing and executing Oracle training programs to increase the Oracle awareness in the regionsSkills required: 20+ years Oracle application experience with the following Oracle modules:Order ManagementShippingPurchasingInventoryDiscrete ManufacturingPlanningItem / BOM / RoutingForecastingExpertise with configuration and setups for Oracle ERP modulesMust have completed at least 4 full Oracle ERP implementations from beginning to end as either a business analyst or a functional leader implementing Oracle ERP modules.15+ years prior experience in lead support of software applications.Demonstrated skill in preparation and maintenance of implementation documents.Knowledge and familiarity in underlying Oracle ERP applications database architecture, as well as Oracle database and development tools (PL/SQL, SQL Plus, Forms, Reports). Working knowledge of software development and support methodologies.Proficient in Oracle AIM methodologyMust be proficient in running SQL scripts for data analysis and validation