Order Management ResponsibilitiesManage customer orders, including order review, entry into the ERP system, modification, and cancellation.
Regularly reconcile open orders with customers and clear overdue orders.
Prepare shipping documents (e.g., delivery notes, CIPL documents) based on internal shipping requirements, arrange shipments, and handle billing.
Complete customer account reconciliations and invoice issuance on time.
Confirm payment schedules and follow up on payments to ensure accurate accounts receivable data reconciliation.
Regularly analyze customer payment performance and logistics costs, identify issues, and drive improvements.
Work closely with relevant departments to ensure effective coordination and communication.
Job RequirementsDiploma or Bachelor's Degree and above; at least 2 years of relevant work experience.
Proficiency in ERP, EMS systems, Microsoft Office applications, and other common office software.
Familiarity with order management processes and strong data analysis skills.
Proactive, highly resilient under pressure, quick learner with strong responsibility, patience, attention to detail, and the ability to think critically and summarize effectively.
Fluent in English; Mandarin speaker is an added advantage (liaison with China counterpart).
Your application will include the following questions:
What's your expected monthly basic salary?
Which of the following types of qualifications do you have?
How many years' experience do you have as an Order Administrator?
Which of the following languages are you fluent in?
Fastrain is a professional manufacturing solutions provider of high-quality, durable electronic products, headquartered in Shenzhen, China with additional regional and global operations across Thailand, Malaysia, and HK.
With 15 years of operation, we provide best-in-class services, including Design, Manufacturing, Testing, and Supply Chain solutions for industry leaders in Optical Communications, Marine Communications, and Automotive Electronics.
We believe that long-term customer satisfaction is the cornerstone of our success and are committed to delivering superior quality and service.
By developing innovative solutions and advancing our capabilities, we help global industry leaders increase their efficiency and stay ahead of the competition.#J-18808-Ljbffr