The Supply Chain Department is represented by a dynamic team of more than 100 people. We constantly grow and put a strong focus on development both general and individual.
Within the Supply Chain we run Order Management, Delivery Management, Customer Master Data, Order Scheduling, Repair, Shipping, Demand and Supply Planning team.
Not only do we support other departments but also each other by being there for people in the moments that matter. What You Will Do Seamless execution from order, book to ship through working closely with internal cross functional teams. (Sales, Finance, Product and Fulfillment center). Process orders with correct documents in compliance with policies and procedures. Be the single point of contact for customers for orders and enquiries. Answer incoming calls from customers to process orders, answer enquiries and questions, handle complaints, troubleshoot problems and provide information. Review scheduled ship date for each order and provide ship commit to customer upon request. Attend weekly business meetings and provide shippable orders for the month. Prepare and co-ordinate with fulfillment team on customer's required documentation for shipment. Assigned to work on improvement projects to drive and achieve higher levels in service quality and customer satisfaction. Required Skills and Abilities Candidates must have a minimum of a bachelor's degree in relevant fields. 1 to 5 years experience in order management, customer service or related type of experience preferred. Fresh graduates with effective communication skills to manage customer's expectations and detail oriented will also be considered. Excellent verbal and written skills in English. Knowledge of MS Office, especially Excel, Word, and Power point are essential. Knowledge of Order to Ship/Order to Cash would be a value add to the role. SAP / Oracle or other database system experience preferred. Excellent organizations skills. Detail oriented; ability to comprehend Good attitude, team player and adaptable to change. Ability to speak with and visit customers when required. Willing to work in Bayan Lepas, Penang. About Us:
At Motorola Solutions, we believe our people are our greatest strength.
Approximately 21,000 strong, we're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.
As we have for nearly a century, we design and advance technology – intentionally, purposefully, responsibly – that prioritizes people and helps save lives.
We build and connect critical communications, video security and command center technologies to help protect people, property and places. And our solutions enable the collaboration between public safety agencies and enterprises that's critical for a proactive approach to safety and security.
Location: Penang (Malaysia) Employment type: full-time Disciplines: Customer Service Work Rights: Any Search for more jobs Search and filter for more relevant results.
#J-18808-Ljbffr
