Accounts Receivable/Credit Control (Accounting)
Full time
Responsible for the quality, accuracy, and timely delivery of Order to Cash (OTC) scopes in accordance to the defined SLAs/KPIs.
Full accountability for the OTC closing process.
Optimizing and enhancing OTC processes while driving processes standardization in collaboration with other teams.
Sharing best practices and providing support and guidance on process changes and transformation.
Ensure OTC processes are in compliance with company policy, accounting standards, and local statutory requirements.
Manage services to client entities against agreed service level and operating controls, ensuring compliance with all governance requirements and adherence to company guidelines.
Create, review, and maintain policies and procedures associated with the Order to Cash (OTC), including recommendations for process enhancements.
Lead the design, execution, documentation, and review of current processes as per the Global SSC model. Owner of service performance scorecard according to SLAs and established KPIs.
Manage direct reports, monitoring progress, providing feedback on performance, identifying and addressing capability issues, participating in the target setting and development planning process.
Provide technical expertise in the required process area, effectively resolving escalations and more complex queries.
Identify opportunities to improve efficiency and effectiveness of the team's/process area's activities and implement necessary changes.
Manage and build relationships with key stakeholders covering the end-to-end processes.
Interact with purchaser and Master Data Management Team to address issues pertaining to the customer creation and modification process.
Lead and manage continuous improvement initiatives.
Drive project transformation, manage UAT testing, and update findings to management.
Assist in SSC development, including transition, project transformation, and additional scope.
Assume the role of OTC Expert Function, including Cash Application, Order releasing, Collection, Credit Management, and Commission related activities according to the business role defined in the Financial Target Operating Model (FTOM).
Job Requirements:
Recognized degree in Finance/Accounting or relevant disciplines; or professional qualifications such as ACCA, CPA.
Technically strong in Order to Cash (OTC) and capable of managing the end-to-end process independently.
Experience in system migration/transformation projects.
At least 7-8 years working experience in Accounts Receivable functions with at least 2-3 years in a management position.
Prior experience in SAP, case management tools, Blackline, and Microsoft Office knowledge will be a strong advantage. Experience with Power BI will be a plus.
Experience in Shared Services Centre will be advantageous.
Good command of English with excellent written and verbal communication skills.
Mature with good leadership skills, able to work independently, possess initiative, strong sense of responsibility, and high degree of integrity.
Pleasant personality, organized, and meticulous.
Strong team management, negotiation, and problem-solving skills.
Strong communication and interpersonal skills, with the ability to interact well with all process actors in the chain.#J-18808-Ljbffr