OT - GTS Specialist (Operational Technology - Global Technology Services)Full-timeAvery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.averydennison.com.ABOUT YOUR ROLEYou will be responsible for supporting business manufacturing applications and infrastructure related, be the advisor for business needs. As a part of the BCP infrastructure team, you will propose smart solutions and work closely with the Site leaders and Zone Managers.YOUR RESPONSIBILITIES WILL INCLUDE:Day-to-day systems support & maintaining service levelsExpert for the maintenance of systems infrastructure and recovery methods for systems running MS Windows, MSSQL, VMware, LAN devices, Databases, applications process.Advisor on life cycle management for infrastructure and manufacturing applications and interfaces.Advisor on new technologies and systems infrastructurePerforms systems upgrades for security, problem solving reasons among othersConducts disaster recovery in accordance with existing proceduresProvide third level support and advanced analysisProviding time estimates for resolution of problemsOrganizes or contributes to projectPrioritizing tasks needed for project completionAdhering to IS standards, including change management standardsKeeps up to date with corporate IT (security & privacy o.a.) regulations and applies where appropriateExecutes configuration and capacity management of IT infrastructureMaintains infrastructure for automated monitoring or procedures for manual monitoringInstructs outsource partner (TCS) as part of change managementProviding technical support to users and other IT staff - firefights, problem resolution, trainingEmergency support for business and operating unitsProvide critical support for P1/P2 incidentsMINIMUM REQUIREMENTS:6 years of experience, with 3 years of experience preferred in the manufacturing environmentSkilled at evaluating options and generating solutionsStrong problem-solving and analytical skillsDynamic, results-oriented problem solverExcellent written and verbal communication skillsAbility to travel to support when needed; 20% - 30% travelAVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER#J-18808-Ljbffr