Are you passionate about fashion and customer service?
We're looking for an experienced & outgoingOutlet Managerwho can lead a team, create memorable shopping experiences, and make a real impact at our latest IOI Putrajaya Mall location.
If you're ready to drive results, inspire your team, and enjoy a dynamic retail environment, this could be the perfect role for you!
Key Responsibilities:
Drive Sales & Customer Satisfaction
Lead your team to meet and exceed sales targets while ensuring every customer leaves satisfied.
Create an engaging, customer-first environment where shoppers feel welcome.
Provide training on product knowledge and customer service to elevate the shopping experience.
Merchandising & Store Presentation
Bring our brand to life with consistent, eye-catching visual displays and organized merchandise.
Set up promotions and displays that attract customers and showcase key products.
Team Leadership
Oversee and ensure team well being and standard of work.
Support and guide your team to achieve goals while fostering a positive, collaborative atmosphere.
Train, motivate, and develop staff to ensure they thrive and contribute to the store's success.
Ensure staff are in compliance with company policies.
Operational Excellence
Maintain inventory controls, manage stock levels, and ensure accurate record-keeping.
Ensure compliance with company policies and address any operational concerns promptly.
Mall Partnership
Serve as our store's point of contact with Mall management, coordinating on events, promotions, and leasing activities.
Plan and execute in-store promotions and events that align with mall-wide activities and draw customer attention.
What We're Looking For:
Education Background:Degree or equivalent
Experience : At least 2 years in a supervisory or outlet management role in fashion retail.
Additional:Must have own transport and able to converse conversationally in English and Bahasa Melayu.
Skills:
Strong leadership and communication skills, with fluency in English.
Customer-focused mindset with a good understanding of retail business management.
Flexibility to work rotating shifts, including weekends.
Experience with retail management software is a plus.
Benefits:
EPF & SOCSO
Medical Coverage (Inpatient & Outpatient)
5 days a week shifts
Yearly Performance Bonus and Increment
Accelerated Career Growth and Progression Opportunities
Quarterly Store Credit (RM600 per anum)
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