Outlet Supervisor

JOB REQUIREMENT Candidate must possess at least Higher STPM & above Hospitality, Tourism, Hotel , or equivalent.At least 1 Year(s) of working experience in F&B or related field is required for this position.Required Language(s): English and (Bahasa Melayu)Preferably specialized in Food/Beverage/Restaurant Service or equivalent.Willing to work on weekends, public holidays and shift duty.Willing to relocate.JOB DESCRIPTION Managing all aspects of operating an outlet and responsible for building, leading & managing a team in a fun environment whilst driving sales.Responsibilities include:Responsible for leading a store team to create and maintain the great experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing financial performance of the storeHandling and managing the team, recruiting the right people, managing roasters and staff costsEnsuring efficient operations according to Standard Operating ProceduresStock handling, inventory counting and managing Cost of GoodsDriving sales to meet targets and looking for further opportunities to grow salesMonitoring and meeting performance KPIsCommunicating effectively with team membersWork professionally - with a personal touch