Outlet Supervisor (Mandarin Speaker)

Details of the offer

This job is to lead and optimize warehouse operations, improve processes, and manage a team. You might like this job because you get to oversee daily activities, set goals, and drive efficiency using new technologies.
Full-Time
Posted:few days ago
Job DescriptionWarehouse Operations Management:Maintain receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing operational, program, and personnel policies and procedures.
Strategic Warehouse Management:Ensure the warehouse is managed in compliance with the company's policies and vision.
Operational Efficiency:Ensure peak efficiency in warehouse operations with customer satisfaction as the primary goal. This involves supervising, organizing, directing, and training warehouse employees, as well as establishing and managing operational goals.
Team Training & Management:Provide training and manage the warehouse team to address day-to-day operational issues and achieve short-term and long-term performance goals.
Process Improvement:Continuously seek ways to improve warehouse processes and operations by adopting new technologies and best practices.
Scheduling & Oversight:Schedule and oversee warehouse team activities to meet the demands of the fulfillment center, ensuring work is completed efficiently and with minimal overtime.
Staff Management:Maintain warehouse staff performance through coaching, counseling, and disciplining employees, and by planning, monitoring, and appraising job results.
Daily Operations Supervision:Oversee daily activities within the warehouse, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
Review & Analysis:Regularly meet with warehouse leads to review, analyze, and develop actionable plans for improving productivity and preventing losses.
Operational Requirements:Complete warehouse operational requirements by scheduling and assigning employees and following up on work results.
Interdepartmental Communication:Collaborate with other departments to ensure timely shipping of products.
Goal Setting:Set warehouse and team goals in collaboration with executive management and other team leads.
Job RequirementsExperience:Proven experience as a warehouse manager or head of warehouse with a minimum of 5 years in a managerial role.
Industry Knowledge:Familiarity with the Retail Fashion & Accessories industry is an advantage.
Language Proficiency:Must be proficient in speaking and reading Mandarin.
Technical Skills:Strong understanding of warehouse management systems such as Qian Yi and Xillnex, along with hands-on experience in warehouse management software and databases.
Decision-Making & Problem-Solving:Strong decision-making skills and excellent problem-solving abilities.
Communication Skills:Excellent communication skills with the ability to work with all levels of staff.
Leadership:Strong leadership skills with the ability to manage staff effectively.
Multitasking & Time Management:Ability to multitask, stay organized, manage time efficiently, and negotiate effectively.
Work Under Pressure:Ability to work well under pressure.
SkillsProblem Solving
Decision Making
Warehouse Management Systems
Retail Management
Multitasking
Negotiation
Company BenefitsQuarterly Company dinner
Work Environment and CultureWe foster a friendly, collaborative environment with a young, energetic workforce that thrives on teamwork, innovation, and shared success.
Experience Level5 - 20 Years of Experience
Job SpecialisationSupply Chain & Logistics
Company ProfileFounded in 2016, Panda Eyes is a leading wholesale company in Malaysia, specializing in fashion accessories. We offer a wide range of products including bags, wallets, earrings, bangles, bracelets, necklaces, brooches, hairbands, and watches. Our accessories are sourced from top suppliers in Korea, Hong Kong, China, and local artisans, combining global and local styles. Customer satisfaction is our top priority. We emphasize professionalism and courtesy in our service and keep our customers updated on the latest collections and best-sellers.
Founded by Wong and his family, who have over a decade of experience in the fashion industry, Panda Eyes started as a small shop in Kuala Lumpur. Since then, we have expanded beyond the city center and gained recognition for our quality and customer service. Panda Eyes remains dedicated to delivering great fashion and meeting our customers' needs.#J-18808-Ljbffr


Nominal Salary: To be agreed

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