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Retail Assistants (Retail & Consumer Products)
About the roleAs anOutlet Supervisor, Sales Advisor, Stock Assistant & Phone TechnicianatMG GLOBAL ELITE SDN BHD BRANCH PADANG SERAI & BERTAM , you will play a vital role in overseeing the day-to-day operations of our retail outlet located in Padang Serai, Kedah & Bertam Penang.
This full-time position is responsible for ensuring the smooth running of the store and providing exceptional customer service.Working Hour: 11AM - 10PM
Responsibilities:
Supervising and leading a team of retail assistants to deliver excellent customer service
Ensuring the store is well-stocked, merchandised, and maintained to the highest standards
Handling cash management, inventory control, and other administrative tasks
Identifying and implementing operational improvements to enhance efficiency and customer satisfaction
Providing training and support to team members to develop their skills and knowledge
Serving customers directly, as required, and resolving any customer inquiries or complaints
Collaborating with the management team to achieve the store's sales and performance targets
What we're looking for:
At least 2 years of experience in a retail supervisory or management role
Strong leadership and people management skills, with the ability to motivate and inspire a team
Excellent customer service skills and a passion for providing a positive shopping experience
Strong problem-solving and decision-making abilities, with the flexibility to adapt to changing circumstances
Proficiency in cash handling, inventory management, and other administrative tasks
Familiarity with retail industry trends and best practices
Excellent communication and interpersonal skills
Stock Assistant (Bertam Branch):
Answer phones and respond to email inquiries from customers, clients, and staff
Maintain and update records, files, and databases
Prepare reports, correspondence, and other documents as needed
Provide support to team members and perform other administrative duties as assigned
Handle all matters pertaining to stock (e.g.
stock take, receive stock, keep stock, and monitor stock movements)
Relief and assist in checking machines and preparation of Delivery Order and Invoice when required
Prior experience in repairing cell phones
Familiarity with repair tools and equipment
Good communication skills to interact with customers
Ability to work under pressure and meet deadlines
Willingness to continuously learn and adapt to new technologies and repair methods
Training will be provided by the company
What we offer:AtMG GLOBAL ELITE SDN BHD , we are committed to providing a supportive and rewarding work environment for our employees.
Competitive salary and performance-based bonuses
Opportunities for career advancement and professional development
Comprehensive health and wellness benefits, including medical coverage and wellness programs
A positive, collaborative, and inclusive company culture
If you are excited about this opportunity and believe you have the skills and experience to excel as an Outlet Supervisor, we encourage you to apply now.
Urgently hiring.
Thank You.#J-18808-Ljbffr