**Company**: JimFood (F&B industry)**About**:Launched in 2018, we have established ourselves as one of the leading bubur berlauk chain in Malaysia. We focus on providing hearty porridge made fresh daily, with various condiments and toppings to suit all tastebud.**Location**: Kuala Lumpur**Position**:Part-Time Kiosk AttendantWe are seeking a reliable and customer-focused individual to join our team as a Part-Time Kiosk Attendant. In this role, you will be responsible for managing and operating a kiosk, providing excellent customer service, and ensuring the smooth functioning of the kiosk operations. This is an exciting opportunity for someone who enjoys interacting with people and wants to be part of a dynamic work environment.**Responsibilities**:1. Customer Service:- Greet customers in a friendly and approachable manner.- Assist customers with inquiries, product information, and purchases.- Handle customer complaints or concerns professionally and escalate when necessary.2. Kiosk Operations:- Set up and maintain the kiosk in an organized and presentable manner.- Ensure that all products and promotional materials are well-stocked and neatly displayed.- Operate point-of-sale (POS) systems for transactions accurately.- Keep the kiosk area clean and tidy.3. Product Knowledge:- Stay informed about the products or services offered at the kiosk.- Provide accurate information to customers about product features, pricing, and promotions.4. Sales and Promotion:- Actively engage in upselling and cross-selling products to enhance customer experience.- Implement promotional strategies to boost sales and meet targets.5. Cash Handling:- Responsible for handling cash transactions and providing customers with accurate change.- Maintain accountability for the cash drawer and reconcile sales at the end of each shift.6. Security and Safety:- Monitor the kiosk surroundings for any security issues or safety concerns.- Follow company protocols for emergency situations and report incidents promptly.7. Communication:- Communicate effectively with customers, colleagues, and management.- Relay customer feedback and operational issues to the appropriate channels.**Requirements**:- Previous customer service experience preferred.- Excellent communication and interpersonal skills.- Ability to work independently and in a team.- Basic math skills and proficiency in using point-of-sale systems.- Flexibility to work a variable schedule, including evenings, weekends, and holidays.- Physical ability to stand for extended periods and lift/move merchandise as needed.**Job Type**: Part-time**Salary**: RM1,287.77 - RM1,400.68 per monthSchedule:- Afternoon shift- Day shift- Early shift- Evening shift- Night shiftSupplemental pay types:- Commission pay- Overtime payAbility to Commute:- Kuala Lumpur (required)Ability to Relocate:- Kuala Lumpur: Relocate before starting work (required)
