Pegawai Operasi Penang Branch

Investigate, resolve issues and attend to all complaints received from clients.Regularly patrols or spot checks at each post.Always deal with management in regards to security guards (examples: - --misconduct, not in post while on duty, defaults and so on)Make sure the guards are always disciplined while on dutyNeed to find an alternate guard in the event of a vacancy in the post or if there is a guard stopThe attendance report also needs to be recorded to ensure that the number of guards has been set by the managementThe report of the arrival of the guard should be sent to the office for record by the office for the purpose of overtime payments, daily loans and so on.Always be ready to contact within 24 hours in case of emergencyTake action in accordance with company rules in the event of a disobedience.