This is a 24 months fixed-term contract position.
The People Operations Leader sits on the Regional HR Team and reports to the HR Regional Manager. They are the focal point of HR in countries to resolve HR query escalations, lead employee relations and advice and support managers in execution of Talent action plans. They play a critical role in the development and evolution of the Air Products employee experience. The HR People Operations Leader collaborate with COEs and HRBPs in the design and development of new solutions and in effectively communicating HR programs and policies.
PRINCIPAL ACCOUNTABILITIES This position is accountable for the following end results:
Responsible for employment related legal and regulatory compliance within the countries supported including for HR policies, procedures and processes and responsibility for all legal and regulatory compliance within the full employee lifecycle for the countries supported.Manage complex People Operations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy and execution in line with local legislation of organizational restructuring and coaching and advising managers to resolve cases. Including workplace complaints, conducting appropriate investigations and Integrity Line complaints assigned by Global Asset Protection. Resolving cases and escalating where appropriate to the relevant corporate groups (legal, Global Asset Protection etc.).Receive and respond to complex HR questions and concerns from managers and employees:Point of escalation and resolution for HR policy/procedure/process queries to provide accurate guidance to employees and managers.Well-versed on AP (Air Products) Code of Conduct, performance and behavior expectations, and progressive disciplinary philosophies. Manage with fair and consistent discipline when appropriate. Utilize discretion and consult with legal as necessary.Develops core competency in HR tools and programs (Workday, learning portal, investigations portal, local time/attendance, etc.). This role requires direct action in the HR case management system to log and track issue resolution for escalations received.Providing local input and support to managers in scope on talent related actions. Provide country specific inputs as required for workforce planning, employee engagement or talent processes to COEs and/or HRBPs as required.Consults with HR business partners on strategic insights which flows from the business leadership to HR partners, understands and assimilates the union strategy. Leads in the administration and completion of union or works council related activities including negotiations, grievances, union strategy management, investigations, annual contract maintenance, and compliance. Develop and expedite recommendations to CoEs (Benefits, Diversity & Inclusion, Employee Experience, Learning & Development, etc.) to improve and streamline HR processes based on employee and manager experience.Be the Face of HR to bring the desired employee experience to life by partnering with other HR verticals under OneHR on people practices and process execution.9. This position will require overnight travel to Air Products' locations, up to 25%.
V. MINIMUM REQUIREMENTS AND QUALIFICATIONS A bachelor's degree in human resources management or a related field or equivalent local HR qualifications as appropriate10+ years of hands-on experience as a HR Generalist or HR manager, with a heavy emphasis on People Operations preferably in a manufacturing or distribution settingExpert knowledge of HR laws and regulationsExperience with EEO / harassment investigations and general workplace complaint resolutionExperience with conflict resolution, disciplinary processes and workplace investigations. Self-confidence, excellent communication skills, and the ability to act independently.Strong computer skills required; Workday or other HRIS experience a plus.Ability to handle site travel with an expectation that this role will be field based supporting our sites, plants and offices.Excellent communication skills, self-confidence, and the ability to act independently.