Job Description Work Setting: Fully Onsite Location: Hicom-glenmarie Industrial Park, Shah Alam Department: Marketing Reports to: Brand & Marketing Manager - Executive Duties & Responsibilities: Is a role for developing and executing marketing strategies, manages marketing campaigns, oversees social media, and enhances customer engagement to strengthen the company's brand and visibility.
Brand Strategy Execution Assist in developing programs that highlight our sustainability advocacy, focusing on reducing global food waste Work with the teams to engage customers and promote sustainability as a core brand value.
Drive Brand Awareness & Sales Execute innovative marketing campaigns that highlight our brand's commitment to food quality and boost sales.
Participate in local events that resonate with our target audience to increase brand awareness.
Assist in designing engaging signage and promotional materials to enhance customer experiences and encourage trials.
Promote new outlet openings, driving community interest and engagement.
Build relationships with media and key opinion leaders (KOLs) to enhance brand exposure.
Help execute digital marketing strategies, including social media content creation and SEO efforts.
Drive brand presence on delivery platforms through targeted promotions and marketing strategies.
Collaborate with local outlets to create tailored marketing proposals that resonate with their communities.
Customer Insight Gathering Implement mystery shopper programs to gather valuable insights on customer experiences and identify improvement opportunities.
Assist in handling customer inquiries, feedback and complaints in a prompt and professional manner to maintain high service standards.
Customer Database & Loyalty Support Help expand the customer database and develop strategies to increase visit frequency.
Others Other responsibilities as delegated in accordance with business requirements Requirements Candidate must possess at least a Diploma in Marketing, Business or a related field.
Must have more than 1 year working experiences as a Marketing Executive, preferably in the F&B industry or a related field.
Strong written and verbal communication abilities; Mandarin proficiency is an added advantage.
Basic understanding of marketing principles and strategies.
Excellent time management skills with high level of attention to details Ability to work collaboratively in a team and independently.
Easily adaptable to multitasking and fast-paced environment.
Benefits Profit Share