Job Description Acts as a key contact for receipt and entry of new orders, change orders, and net change analysis from customersPerforms material and capacity analysis, works with Supply Chain Analyst to assist in establishing a production schedule for each order, and communicates/resolves issues related to discrepancies between the requested and promised due date.Acknowledges promised delivery date to customer and assists Supply Chain Analyst in resolution of issues related to discrepancies between the requested and promised due date.Processes component and non-inventory order entries and invoices as needed.Contributes to planning functions and may make recommendations and/or decisions to support the Supply Chain Analyst.Communicates forecast and production schedule changes to Master Planner and Supply Chain supervisorAnalyzes potential impact of forecast and production schedule changes on component procurement and production volume.Monitors material status on upcoming orders and flags and releases orders as daily release schedule is defined.Monitors all orders to assure timely completion to promise date and escalates/resolves issues that may prevent timely delivery of orders.Works with Production, Product Engineering, Kit pull, Shipping, and Purchasing for any issues related to priorities, holds, throughput or capacity issues, part shortages, or engineering changes on released orders. May participate on the Customer Team as the Planning Dept representative and supports department, and business unit. Assists Supply Chain Management or Supply Chain Analyst as needed regarding development of or changes to Planning or Scheduling processesProvides input or analysis to management of WIP, Finished Goods, and Component inventory levels in accordance with the Supply Chain Analyst.Works with Project Management as assigned to process project orders, track orders to completion, analyze project costs, and prepare and process project invoicing and closing.Works with Finance to investigate and resolve Accounts Receivable issues.