Your IT Future, DeliveredPrincipal Project ManagerWith a global team of 6000+ IT professionals, DHL IT Servicesconnects peopleand keeps the global economy runningby continuously innovating and creating sustainable digital solutions . We workbeyond global bordersand push boundaries acrossall dimensions of logistics . You canleave your markshaping thetechnology backboneof the biggest logistics company in the world. Our offices in Cyberjaya, Prague, and Chennai have earned#GreatPlaceToWorkcertification, reflecting our commitment to exceptional employee experiences.
Digitalization. Simply delivered.
At IT Services, we are passionate about Cloud Solution Platform. Our EXPSD Telephony Solutions team is continuously expanding. No matter your level of Project Management proficiency, you can always grow within our diverse environment.
Grow together
Project management
Oversee and manage a large and/or complex program with high visibility (multi area or product) at all stages (initiation, execution, closure) and in all Project Management areas (time, cost, scope, quality, communications, risk, human resources, procurement). Ensures that project goals and objectives are met within agreed plan, scope, budget, quality and resource requirements. Excellent communication skills, both verbal and written, with the ability to articulate complex concepts clearly and effectively.
Manages the overall planning, control, status reporting, stability and delivery of regional large projects (multi area or product) to ensure that project goals and objectives are met within agreed upon time, scope, budget and resource requirements.
Program Management
Takes responsibility for the definition, documentation, and successful completion of this large project, ensuring that realistic project, quality, change control and risk management processes are maintained.
Stakeholder management is one of the key attributes of a great Project Manager. Constant communications ensure timely dissemination of program status and allow program risks and issues to be addressed promptly.
Leadership
Leads larger project teams and project managers of sub-projects.
Provides guidance and support to project managers.
Communicates with senior management and stakeholders about program status and benefits.
Business Operation
Monitors and controls resources, revenue and capital costs against the project budget and manages expectations of all project stakeholders.
Maintains project progress by motivating team members, addressing pain points, and leading quality assurance.
Proactively works toward meeting the project objectives.
Ready to embark on the journey? Here's what we are looking for:
As a Principal Project Manager, havingPMP certificationis a huge plus.Minimum 8 years of experience in Contact Center major projectswill also be an integral part of this role.
You are a technology and project management aficionado, therefore you have agood understanding of Solution, Deployment Integration and Project Management.
You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe; thus, being advanced in spoken and written English will be certainly required.
You are strong in leadership and decision-making skills.
An array of benefits for you:
Hybrid work arrangements to balance in-office collaboration and home flexibility
Outpatient (unlimited) and inpatient medical coverage for employees
Personalized flexi benefit plan for you and your family
Choose any day off from earned public holidays, including Saturdays and ad-hoc holidays to spend with your loved ones
Modern offices with free parking space
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.#J-18808-Ljbffr