Product Management & Development (Marketing & Communications)
Full time
Ready to make a difference? Experian has evolved into a global tech company and leader in data and analytics. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses, and society. We're a constituent of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and we're not done.
Job DescriptionRole Summary
This role is responsible at a portfolio level and accountable at a product level across strategy and financial performance ownership. Additionally, the role holder is responsible for the complete product lifecycle including market requirements, commercial justification, defining, launching, development roadmaps, and customer satisfaction. Accountable for executing the product strategy and proactively leads, champions, and drives product/business growth across the portfolio of products including the PCU and product level financial performance. Accountable for existing product development or changes via Innovation, market analysis, customer insight and competitor activity, and oversees the strategic planning process of the organisation.
Knowledge, Skills and Experience
Business and commercial experience gained in a complex, matrix environment.
Strong awareness of the market space and current drivers in this area.
Excellent communication skills with the ability to manage stakeholders of diverse groups e.g., from board level to call centre agent level.
Significant experience in managing products and launching new products.
Customer focus and a strong understanding of user experience and user-centered design process.
Understanding and experience of the product development lifecycle.
Key Responsibilities
Develop stakeholder buy-in and maintain the business roadmap and be accountable for the development and maintenance of the product roadmaps as well as existing products and any changes associated.
Develop product strategy for products and propositions, ensure it is well documented, accepted, and supported.
Develop and effectively implement 'Go to market' plans, work cross-functionally to ensure successful execution.
Ensure internal teams are successfully trained and educated on product positioning, pricing, differentiation, and key features.
Collaborate with prospective data partners to forge new products to remain competitive in Business. Prospective data partners may include government agencies, regulators, or even private entities.
Take reasonable steps to ensure that the business area complies with the relevant requirements and standards of the regulatory system.
Qualifications
5+ years experience in a commercial and product management role in a B2B environment ; preferably within Credit Reporting industry, FinTech companies, Banks, Financial Service or B2B servicing Banks.
Prior or current experience in handling digital products.
Comfortable to balance strategic thinking with rolling your sleeves up.
Resilient to thrive in a complex environment.
Experience in managing multiple projects will be an added advantage.
Additional Information
Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people-first approach is award-winning; Great Place To Work in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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