Product Manager in Data & Services - Transaction Data Solutions
ApplyLocations: Kuala Lumpur, Malaysia
Time Type: Full time
Posted on: Posted Yesterday
Job Requisition ID: 2024-13770
About the RoleSwift's Data and Services tribe is looking for a product manager to lead the development, implementation, and execution of marketing plans for a particular range of insights & analytics solutions in the post-transaction area in order to optimize overall sales, growth, and profitability, in line with the Company Strategy and the tribe's vision.
Overview:
Swift is a member-owned cooperative that provides the communication platform, products, and services to connect more than 10,000 banking organizations, securities institutions, and corporate customers in 211 countries.
Driven by unprecedented regulatory pressure, increased customer expectations, and fierce competition, the financial services landscape is transforming rapidly and Swift just renewed its ambition to deliver instant and frictionless transactions.
Delivering on the strategy implies an increased focus on data and data capabilities as it requires easier access to more and better data in a secure way.
It also requires more advanced analytics to improve the customer experience and remove obstacles on the customer journey.
In this context, Swift, and more specifically the Post-Transaction Business Area of our Data and Services Tribe, is looking for a Product Manager with proven experience in launching, enhancing, and managing products/services.
Swift has a unique set of business intelligence solutions composed of a series of insights & analytics which helps the financial community develop their businesses and improve their operational efficiency thanks to actionable Swift transactional data.
As a driving force of technological change, our Data and Services tribe will offer you a unique opportunity to expand your reach in terms of knowledge and network, and build your expertise through Swift's global platform.
This is a great opportunity for a strong professional and team player who enjoys a combination of strategic thinking, responding to ongoing market developments, leveraging data insight and technology, and interacting with customers.
Key Responsibilities and Accountabilities:Capture and consolidate client's requirements or feedback, communicate them to the relevant stakeholders (Product Management, Business Development, IT) and follow-up on the delivery/communication;
Participate in shaping the portfolio vision and go-to-market strategy in alignment with your Product Owner and the company's strategy;
Propose, build, manage, and deliver marketing collaterals such as factsheets, flyers, reports, internal and external presentations;
Stay abreast of the developments of the markets supported by the offering (Payments, Trade Finance, Securities, Treasury, Fraud & AML);
Work in close collaboration with internal stakeholders (commercial teams, risk, operations, finance, communication teams, etc.)
as part of the product business lifecycle management;
Provide strategic support to customers;
Represent the product internally and externally.
Qualifications and SkillsUniversity degree or equivalent;
Previous experience in a Product development environment, preferably in a Data & Services or Financial Industry sector;
Proven track record in managing clients and maintaining customer satisfaction;
Drives successful outcomes through collaboration, influence, and partnership in a complex, matrix environment;
Passionate, self-starter, with personal drive and ambition;
Team player with good discipline, organized way of working and ability to work autonomously, remotely from some colleagues and in an Agile context;
Strong communication skills, both written and verbally, and ability to work with internal and external customers;
Ability and desire to succeed in a diverse, multi-cultural environment, across varied geographies and teams;
A good understanding of the Business Intelligence dynamics and tools (MicroStrategy in particular) is a plus;
Exposure and knowledge on transactional and non-transactional data across Swift is a plus;
Previous experience with working in Agile and with its associated tools (Confluence and Jira) is a plus.
EducationUniversity degree
ExperienceAt least 7 years experience in a financial operations, product or service development/project planning/management role, of which 3 years as junior product manager.
What We OfferWe put you in control of your career.
We give you a competitive package.
We help you perform at your best.
We help you make a difference.
We give you the freedom to be yourself.
We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world.
An environment in which everyone's voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.#J-18808-Ljbffr