We are seeking an experienced and dynamic Product Owner to join our team, to enable hybrid advisory sales and servicing for our Affluent segment clients.
The ideal candidate will have a strong background in product management, with specific experience in delivering project digital channels / platforms.
This role requires close collaboration with cross-functional teams, including engineering, design, customer support, and vendors / partners to ensure that hybrid advisory channel meet the needs of our users and drive business growth.
Responsibilities:
- Own the product journey, vision across the entire product life cycle, from inception, validation, build, delivery, run & iteration.
- Maintain a commercial lens over the product, understand and communicate with relevant stakeholders on the commercial performance metrics and viability of products.
- Accountable for creating a transparent, clear and easy to understand product vision.
- Own the 'WHY' and ensure all members of the squad understand and embrace the vision & mission.
- Inspire the squad to continuously thrive in a growth mindset.
- Set goals for the squad and create action plans to target.
- Coach & mentor squad members to continuously uplift capability.
- Own, maintain & constantly optimize the product roadmap & product backlog.
- Foster a culture based on trust, psychological safety & collaboration.
- Accountable for ensuring compliance and risk adherence of products and services.
Key ResponsibilitiesBusiness
Product Discovery & Experimentation
- Lead and embed a culture of evidence-based decision making.
- Conduct regular design sprints to fill the product backlog with customer validated and business viable features & initiatives.
- Conduct customer interviews to capture customer voice and verbatim feedback.
- Produce lo-fi prototypes and conduct usability studies.
- Embed an MVP culture into the organization.
Product Delivery & Execution
- Leverage enterprise tools to manage the sprint and overall product delivery.
- Align with technology architects on the target solution design.
- Conduct pre go-live demos for stakeholders and align necessary support functions.
Product Analytics
- Clearly align squad OKRs & KPIs with stakeholders and senior management.
- Identify and map the data sources required to validate and measure the performance of the features.
- Ensure the data is made available for analytics.
Skills and ExperienceTechnical Capabilities & Excellence
- Partner with technology architects to align to the organization's overall technology direction and standards.
- Drive an accountable and sensible technical direction to build reusable, scalable and interoperable solutions.
Processes
- Ensure agile delivery and maintenance of hybrid journey platforms.
People & Talent
- Lead the squad members to achieve optimal potential.
Risk Management
- Be the 1st line of defense by having a 360 degree view on all initiatives.
Governance
- Lead the governance agenda for all deliveries for the squad.
Our Ideal Candidates Should Have:Strong background in product management, with specific experience in delivering project digital channels / platforms.
Minimum Bachelor's degree with at least 10 years of experience in financial service domain and digital channels.
Extensive experience working in an Agile Environment and proficient in agile tools.
Excellent communication skills and learning mindset.
About Standard CharteredWe're an international bank, nimble enough to act, big enough for impact.
For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other.
What we offerIn line with our Fair Pay Charter,we offer a competitive salary and benefits.
Core bank funding for retirement savings, medical and life insurance.
Time-offincluding annual leave, parental/maternity and volunteering leave.
Flexible workingoptions based around home and office locations.
Proactive wellbeing supportthrough various programs.
A continuous learning cultureto support your growth.
Being part of an inclusive and values driven organisation.#J-18808-Ljbffr