Product Quality - Office Hour

**PRODUCT QULITY (ENGINEERING DEPT)- OFFICE HOUR/IMMEDIATE HIRING**- **Location: Glenmarie Shah Alam**:- **Basic Salary: RM 3,000 - RM 4,000**:- **Can start immediately: August 2023**:- **Working Hour: 8.30 am - 5.15 pm**:- **Working Days: Monday - Friday**:- **Permanent position with 3 months probation first****REQUIREMENTS**- Must possess at least Diploma and above in in related field such as _**Engineering, Technical, Mechanical Engineering, Education, Electrical Engineering, Manufacturing, or Computer, Business,**_- _**Preferable Chinese male applicant**_- Required Language(s) : Bahasa Malaysia, English- Fresh graduate are welcome to apply- Preferable those who possess own transportation- Relevant computer skills- Training will be provided; fast learner- Malaysian only with Age limit : official 20 - 38 years old- Able to start work immediately - August 2023**Job description**- Monthly reporting on after sales product quality performance, service network repair performance, Quality Issues Compensation claims, spare parts supply performance- Supervise Incoming product checking for new products & ad-hoc product inspection on quality defects- Conduct training & distribute updated product information, service manual, technical information to technicians- Monitor & Improve technicians Performance on repair skill know how & repair lead times- Assist technicians on troubleshooting and repairing malfunctioning products, parts, appliances, and apparatus.- Advising management on issues relating to products, parts, appliances, and apparatus.- Working with Product Manager & Sales Teams to improve customer satisfactions on product & service performance- Routine & daily support to Call Centre agents on customer complaints on service or product quality performance enquiries or complaints**Interested to apply?****Job Type**: PermanentPay: RM3,000.00 - RM4,000.00 per month**Benefits**:- Dental insurance- Health insurance- Maternity leave- Opportunities for promotion- Parental leave- Professional development- Vision insuranceSupplemental pay types:- Overtime pay- Performance bonusAbility to commute/relocate:- Glenmarie Industrial Park: Reliably commute or planning to relocate before starting work (required)**Education**:- Bachelor's (preferred)**Experience**:- product quality: 1 year (preferred)Expected Start Date: 08/07/2023