Product Specialist - PRO SFSI at Mettler-Toledo Services Asia-Pac Sdn BhdOur client "Mettler-Toledo Services Asia-Pac Sdn Bhd" is seeking a Product Specialist - PRO SFSI to join their company!
What you'll be doing?
Follow up on sales leads, fast response towards fulfilling customers' enquiries. Provide sound consultation on MT's product solution and application.
Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services.
Expand market awareness of MT's products & services and manage projects and relationships with customers.
Sales and Marketing:
Managing existing accounts and consistently updating sales pipelines.
Qualifying database and updating CRM.
Establishing new accounts by identifying potential SFSI; planning and organizing sales call schedules.
Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements.
Support Sales Manager in execution of marketing campaigns, leads generation and management.
Provide and present product & technical information to potential and existing SFSIs.
Technical Advisory and Product Advocate:
Responsible for actively driving and managing project pipelines.
Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products.
Communicate regulatory compliance requirement and applications effectively, demonstrating MT's market leadership and expertise in the relevant fields.
Interact with customers' engineering teams to illustrate MT valued propositions.
Responsible for representing the products to customers and at field events such as conferences, seminars, etc.
Develop customer's staff by providing technical information and training.
Conduct Negotiation to secure a win-win agreement with customers.
Service Standards and Customer Relationship Management:
Determine improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services.
Prepare cost estimates by studying blueprints, plans, and related customer documents.
Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements.
Maintaining records of customer communication and sales activity in our CRM system.
Who are they looking for?
Degree/Diploma in any discipline preferably in Chemical/Chemical Engineering or related field.
Knowledge on Data communication protocol (fieldbus, TCP/IP, Analog & Digital output signals).
Minimum 2 years working experience in a Technical sales Environment.
Self-starter with a proactive approach.
Understanding of sales & distribution with intermediate project management skills.
Willing to travel (within Malaysia).
Strong interpersonal skills and influencing ability.
Valid driving license.
Employee with water treatment knowledge/experiences.
Employee with project management experience in Semicon/MicroE industry.
Firsthand understanding of technical equipment, process control system and marketing process.
Sound Technical and Business Acumen.
Good Interpersonal and Verbal/Written Communication.
Customer Focus.
Team working.
Results Focus/Oriented.
Resilience and Tenacity.
Working Hour:
5 days work week.
Ready to join this role? Apply now to submit your resume with date of availability and expected salary to us!
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