GlobalTix is a comprehensive technology solutions provider to the travel trade.
Today, it is the one of the largest B2B marketplace for tours and activities in Asia, linking over 2,000 partners with more than 80,000 products from 120 cities.GlobalTix's cloud-based and platform agnostic e-ticket distribution platform serves to connect tourist attractions and niche services with online and offline travel agents across the globe.
Its integrated solution supports attraction owners' online sales, empowering them to meet end consumers'needs via real-time bookings and the convenience of a single, all-in-one paperless ticket.GlobalTix solution won the Best Business Innovation Award by Singapore Tourism Board.
With a passionate team, we were rewarded with the 8th fastest growing companies in Singapore in 2020 and ranked 34 in Asia-Pacific.The company, which was launched in 2014, has offices in Singapore, Malaysia, Thailand, Indonesia and Philippines.
It handles more than S$150 million worth of transactions on its platform annually.
GlobalTix works with customers such as Singapore Airlines, Wildlife Reserves Singapore, Nerf Action Xperience, National Gallery Singapore, Kidzania Thailand, Escape Theme Park in Malaysia, Viator and TripAdvisor, among others.The RoleThe Product Strategy Executive is responsible for documenting the team's work processes and ensure they operates effectively to grow 2 main Business Verticals in the organization:GlobalTix as a Platform for System SolutionGlobalTix as a Platform for Product offerings in the Marketplace Responsibilities:Preparing and documenting SOP for Team supporting the business vertical.Understanding Market practices and sharing insights to the team for better work flowsDrawing out step by step plans for SOP implementation and transitionsStreamlining existing practicesTeam Management: Strong communication skills and the ability to collaborate effectively with cross-functional teams to deliver the final objective.Client Management: Ability to structure and record each client account handling, and develop simple onboarding and cross selling for all new and existing clients.
Ability to streamline processes for all account use cases.Content Management: Training and guiding team members to learn how to recognise/ achieve top notch industry standard product write ups to all B2C customers.System Features and Use cases: Understanding System features and how clients can effectively use the system for their benefits.Ideal ProfileRequirements:Displays strong skillset in organizing informationDiploma / Degree holders.1 year Experience in the Attractions and Tourism industry preferred.Tech Savvy and with basic excel knowledge.Good command in English.Ability to understand business end objectives.Ability to work independently, manage time efficiently, and meet deadlines.What's on Offer?Work alongside & learn from best in class talentLeadership RoleFlexible working options