Product Technical Support Engineer

Details of the offer

Product Management & Development (Marketing & Communications)
Full time
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ResponsibilitiesStudy market trends for new products and initiate new product development.
Monitor and ensure on-time launching of new products.
Organize and conduct product training for distributors, dealers, or consultants.
Understand, clarify, and ensure overall requirements pertaining to the inquiries.
Ensure all expectations are clearly communicated to relevant departments.
Work cross-functionally with R&D, MC, QC, OM to get replies on inquiries in a timely manner.
Provide accurate proposals and quotations in a timely manner.
Ensure the profitability of the project/product is maintained under various order variations.
Facilitate and make necessary arrangements for marketing events such as factory visitation and factory acceptance tests.
Provide product training to sales affiliates if necessary.
Undertake and execute ad-hoc projects as deemed necessary by the Management.
Prerequisite Knowledge & ExperiencesMinimum a Degree holder, preferably in the field of Engineering. Personnel without such qualification but with a minimum of 5 years working experience in a related field may assume the position, subject to management approval.
Good understanding of HVAC systems and chiller products.
Ability to communicate in Mandarin would be an added advantage.
Good skills in planning and coordinating work between departments.
Minimum 1 year experience in the HVACR industry.
Analytical mindset with strong business acumen.
Good in written and spoken English.
Positive attitude with good personality and interpersonal skills.
Graphic design ability will be an advantage.
Application QuestionsWhich of the following Microsoft Office products are you experienced with?
How many years' experience do you have in a Technical Sales Role?
How would you rate your Mandarin language skills?
Which of the following languages are you fluent in?
How much notice are you required to give your current employer?
Join Daikin Malaysia Sdn. Bhd. (DAMA), the headquarters in Malaysia located at Sungai Buloh. DAMA has been leading the HVAC-R industry with brands like Daikin and Acson since 1974. DAMA excels in manufacturing and sales, innovating HVAC equipment for global markets. Embrace a dynamic environment focused on innovation and reliability.
Discover opportunities at Daikin Research & Development Malaysia Sdn. Bhd. (DRDM), Southeast Asia's largest R&D center for advanced HVAC-R solutions since 1998. Adjacent to DAMA's plant, DRDM pioneers sustainable, high-performance technologies globally through rigorous research and collaboration. Shape the future of air-conditioning technologies with us.
Perks and Benefits:Medical, Dental, Transport, Parking, Education Support.#J-18808-Ljbffr


Nominal Salary: To be agreed

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