Project / Customer Service Executive

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Job Responsibilities:Act as a coordinator for construction material products purchased by the customers for building and construction projects
Moderation of the demand loading for downstream products
Triggering of replenishment for product planners to follow up, and medium-term demand planning coordinate with sales on forecast and ahead requirements to adjust capacity to meet demand requirements
Understand customer order urgency and casting schedule to monitor and update customer order's status
Managing and attending to customer complaints timely and ensuring the correct functions follow up with the customers, ensuring optimization of resources of materials, manpower, transportation
Execute planned construction-related activities of the department in line with its goals
Conduct site visits to support them in the use of products, build customer relationships, gather information on site progress, casting cycles, changes to plan
Interact with sales, customer services, or customers to understand demand forecast drivers.
Job Requirements:Diploma or Degree in Civil Engineering, Quantity Surveyor, Construction Management or any relevant qualification.
Minimum 2 years of relevant working experience in project management in the construction industry.
Fresh graduates are encouraged to apply.
Pro-active and able to work in a fast-paced environment.
Strong analytical and problem-solving skills
Good interpersonal and communication skills.
Preferably possess SAP system knowledge
Proficient in Microsoft Office
Company Overview:Easteel Services (Malaysia) Sdn Bhd is a member of the NatSteel Group.
NatSteel Holdings is a leading producer in the Asia Pacific with an annual steel production capacity of some 3 million tones.
Easteel Services (Malaysia) Sdn Bhd is looking for dynamic, independent, and innovative individuals to join the pioneer team to provide an elevated experience to our customers through delivering innovative services.
What can I earn as a Customer Service Executive?#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

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