Quality Analyst With Japanese Proficiency

Achieves assignments using established guidelines, procedures and policies.Participates in internal calibration sessions and Gauge variance session with the teamWork well with others in a team-oriented environment and to gain their cooperationAbility to work on daily and weekly special projectsMeet the set business targetsCoach, mentor and share feedback to the trainees/ team by doing P2P auditing the cases that are processed by IQAsParticipating in team huddlesEnsure daily productivity and quality metrics are met/exceededSupporting in process improvement projects for all the products that we supportSkills Required:Well versed in English and JapaneseNeed to get qualified in IQA process and minimum of Two major products Minimum qualification - Graduate in any disciplineAbility to handle heavy data related assignments. Ability to multitask based in priorities 1 to 3 yrs of work experience in Quality/Operations BPS/ ITeS in a backend process with excellent command data centric assignmentsShould have Quality related experience Strong MS Office skills, especially MS Presentation and MS ExcelExperience working with large volumes of dataStrong communication skills - ability to work closely with internal staffing client Ability to work in a fast-paced, constantly evolving environment.Should have great networking and rapport building skills. Should be able to communicate effectively with senior management executivesDetail oriented to ensure accurate issue tracking and reporting