Quality Control Specialist (Timeliness) - KL Eco CityQuality Assurance & Control (Manufacturing, Transport & Logistics)
About the roleWe are seeking a dedicated Quality Control Specialist (Timeliness) to join our team at J&T EXPRESS (MALAYSIA) SDN. BHD. in our KL Eco City. This is a full-time role that will be responsible for ensuring the timely delivery of our services to our customers.
What you'll be doing
Monitoring and reviewing the performance of our delivery operations to identify areas for improvement
Identify root causes of performance deterioration and develop actionable improvement plans
Perform comparisons across various operational stages to optimize the overall timeliness achievement rate
Implementing quality control measures to maintain high standards of timeliness and customer satisfaction
Oversee daily performance of transport capacity, including line-haul and subline-haul routes
Establish evaluation targets and drive improvements in punctuality for departure, transit, and arrival stages
Analysing data and generating reports to track key performance indicators
Collaborating with cross-functional teams to address any issues or bottlenecks that impact delivery times
Providing feedback and recommendations to management to enhance our overall quality and efficiency
Maintaining detailed records and documentation to support continuous improvement initiatives
What we're looking for
Preferably 1 -2 years of experience in a quality assurance or control role, preferably in the logistics or transportation industry
Strong analytical and problem-solving skills with the ability to interpret data and identify trends
Excellent communication and collaboration skills to work effectively with teams across the organisation
Proficient in Microsoft Excel and other data analyst tools
Ability to work in a fast-paced, deadline-driven environment and adapt to changing priorities
Strong attention to detail and a commitment to maintaining high standards of quality
What we offerAt J&T EXPRESS (MALAYSIA) SDN. BHD., we are committed to providing our employees with a rewarding and supportive work environment. This role offers competitive remuneration, opportunities for career development, and a range of benefits to support your work-life balance.
About usJ&T EXPRESS (MALAYSIA) SDN. BHD. is a leading logistics provider in Malaysia, offering a wide range of services including express delivery and fulfillment solutions. With a strong focus on innovation and customer satisfaction, we are continuously striving to improve our operations and deliver the highest level of service to our clients.
Apply now to join our dynamic team and be a part of our exciting journey!#J-18808-Ljbffr