Purpose Statement: Demonstrates commitment to the Quality Policy (patient safety and product quality) through their daily execution of sound quality practices and the maintenance of an effective quality system.Understands and complies with all the regulations governing the quality systems.Ensures their direct reports are aware of their commitment to patient safety and product quality, are current with their training requirements and that they understand and comply with all other regulations governing their work.Job Responsibility: Identifies and resolves complex exceptions to work assignments.Summarizes, analyses, draws conclusions and makes appropriate decisions from test results or other process related findings.Read and interpret technical drawings, procedures, and protocols Identify Manufacturing process defects (scrap, nonconforming material, customer complaints) by dispositioning non-conforming material, assisting in identification of primary root causes and understanding corrective and preventative actions.May be responsible for working with process owner to bound product stops and document release criteria.Has the responsibility and independent authority to make decisions related to product quality, including the disposition of non-conforming product.Participates in Customer Complaints investigation for areas under their control.Document investigation findings in analysis report on GCS2 Become a trainer for the Software related with complaints handling process (GCS2), as required.Continually seeks to drive improvements in product and process quality.Checks and provides support in the execution and investigation of CAPAs, NCEP, Failure Mode Investigations, etc.Evaluates new equipment and processes and participates in the transfer of new products.Knowledgeable on QSR and ISO/MDD standards, constantly promoting awareness of best industry practices, making appropriate decision on a daily basis utilizing the quality engineering manager/site QA Director as the final arbitrator on critical quality deci Fully conversant with validation techniques and associated regulatory requirements including analysis of customer feedback and complaints.Responsible for reviewing and developing process validation protocols and reports.Support other functional areas during the validation activities Evaluates in conjunction with EHS new equipment/processes/chemicals for environmental impact/effect to eliminate or lessen such impacts/effects.Knowledgeable on Risk Management , BSEN 14971 requirements.Compiles and analyses operational, test and validation data to establish technical specifications and performance standards for newly designed or modified products and processes.May participate directly in a new product/technology transfer to ensure compliance to all internal and regulatory requirements.Uses knowledge of Six Sigma, Statistical Analysis and Lean principles to investigate and solve problems and improve quality.Assure that all laboratory equipment is in compliance to perform the analysis activities (calibration, safety, cleanliness).Gives technical guidance to Associate Quality Engineer, Technician and Inspection staff.Is a good team member, fully motivated to achieve and demonstrate best practices in line with the department and Site objectives.Deals with suppliers, other engineering disciplines within and outside of the Site and customers should the need arise.Is familiar with the internal auditing process.Job Requirements: Bachelor's degree in any Engineering course, Mathematic, Statistic and Analytic or other Science related course.At least 4 years of working experience in Quality System regulated organization - ISO 9001/ ISO 13485.Experience in Distribution Quality / Operations Quality / Quality System will be added advantage.Experience with Med Device OEM Supplier Management.Project management - ability to influence cross functional global teams spanning quality, operations, R&D, and sourcing.Relationship building ability to collaborate and build strong relationships with suppliers.Experience in process validation, design controls, risk management, and CA.About Us As a global medical technology leader for more than 40 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients.If you're looking to truly make a difference to people both around the world and around the corner, there's no better place to make it happen.
