Quality Lead - Johor Bahru - JACOBS DOUWE EGBERTS5 days ago
DescriptionJob Title:Quality Management Johor Bahru
Location:Malaysia
Job DescriptionThe Quality Lead role is a critical member of the Plant Operations team, focusing on key quality measures, packaging/process related quality issues, process control, quality systems, and improvement projects.
Key Responsibilities:
Maintain and improve/automate/digitize the Quality Control Management System (QCMS) to manage product quality and conformance in accordance with JDE guidelines and product specifications.
Ensure Food Safety of all manufactured products by implementing relevant JDE and legal/certification requirements (e.g. HACCP and FSSC 22000) and continuous verification of compliance and effectiveness of installed systems.
Provide expertise and timely support to all functions with regard to Quality, Product Safety, and technical issues arising in Operations during day-to-day business.
Lead/participate in continuous improvement initiatives against Quality KPI's (consumer, trade, and/or customer complaints, Right First Time (RFT), and specification critical to quality product and process parameters).
Lead corrective and preventive actions (CAPA) arising from deficiencies in product conformance (RFT), audits, and Quality Incidents.
Implement Statistical Process Control where appropriate to improve compliance to specification measured by capability indices for critical to quality product and process parameters.
Embed the use of problem-solving and progressive quality tools including root cause analysis (RCA), Kaizen, FMEA by providing training and evaluation of application.
Participate in plant initiatives representing quality function to assure quality risk assessment and mitigation plans are considered to guarantee a successful start-up and transfer to operations.
Liaise effectively with external vendors as part of vendor management program with a focus on reducing vendor non-conformities which may impact manufacturing efficiency and waste.
Check compliance to standards by regular GMP, HACCP, Halal, and internal audits.
Lead the continuous improvement on GMP, sanitation, and zoning.
Support JDE internal and vendor management program as qualified auditor.
Leading one of the main Quality Work Process – Incoming Quality & Laboratory Management.
Assist Quality Manager in the grooming and capability building of the overall motivation & effective Quality Team.
Represent Quality in the overall project execution from the start (design stage to the commercialisation stage).
Reinforces Supplier Quality Performance for a long-term business partnership with Quality & Food Safety being the top priority.
Oversees the Quality Loss Analysis, through end-to-end Supply Chain within the JDE Johor QMS/FSMS.
Reinforces the Customer-led Quality Focus in the supported organisation and its sustainability of business.
Lead the automation/digitalisation program of Quality Plan which aligned with the Global Quality Systems (Key Super User: SAP, SafeFood360, Hamilton Grant etc).
Leadership:
Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture engagement and ongoing improvements.
QualificationsDegree (Bachelors or higher) in Food Technology, Food Science, Chemistry, Engineering, or relevant vocational experience.
Languages: Local – fluent; English - intermediate.
Requirements:
8 to 12 years' experience in a Quality Engineering/Food Safety role in the FMCG, Food, or Process Industry.
Knowledge of quality and food safety standards and practices (ISO/ FSSC 22000, IFS, HACCP, GMP).
Background/working experience in coffee and tea manufacturing would be an advantage.
People Manager – where he/she used to manage a Quality/Food Safety practitioners and not a sole contributor.
Good organizational & project management skills.
Good communication and networking skills.
Strong analytical and problem-solving skills with high accuracy and decision quality.
Ability to perform effective risk assessment and evaluate impact to business.
Must have proven stakeholder management skills and be able to communicate at Senior levels across the business at a Technical Level.
Key knowledge of the National and/or EU Food Safety regulations.
Extended knowledge in statistical applications, Statistical Process Control, and Digitization/automation of quality control tests.
Timely Decision Making & Effective Communication.
Exposed/Experienced in Lean Manufacturing/Lean Six Sigma modules to enhance/elevate the Operational Quality systems. A yellow/green belt would be an advantage.
A team player who can engage fully with personnel at all levels of the business.
Additional InformationPassionate, energetic & innovative work culture.
Flexibility with working hours.
The best coffee and tea served all day in our office – or be your own Barista.
Estimated Salary:$60,000 - $80,000 per annum#J-18808-Ljbffr