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Responsibilities:Lead and mentor the Site Quality team to achieve excellence.
Accountable for overall quality assurance / control in the organization.
Able to understand customer requirements and effectively communicate it within the organization.
Conduct and oversee supplier quality audits and management, striving for mutually beneficial relationships.
Oversee quality control in new project development, ensuring customer requirements are met.
Manage and resolve customer complaints, address quality issues, and improve customer satisfaction.
Ensure timely handling of customer complaints and follow-up on action plans.
Compile, analyze, and report quality metrics, driving relevant departments to take corrective actions.
Develop and deliver training programs to enhance quality awareness and proficiency in quality tools.
Stay abreast of relevant laws, regulations, and environmental aspects, ensuring organizational compliance.
Adhere to and enforce all quality, environmental, and safety regulations and procedures.
Experience & Skills Required:Bachelor's degree or above, major in chemical, polymer preferred.
At least 5 years working experience in quality engineering functions.
Required skill(s): Minitab, 8D report writing.
Knowledge in QC core tools, ISO 9001, ISO 14001, and IATF16949 Quality Management system, PPAP, FAI, CPK, MSA, FMEA and control plan is essential.
Proficiency in communication skills and ability to work independently and as a team player as well as interact with people at all levels.
Proficiency in Microsoft Office.
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Application Questions:Which of the following statements best describes your right to work in Malaysia?
What's your expected monthly basic salary?
How many years' experience do you have in a quality assurance (QA) role?
Which of the following languages are you fluent in?
How many years of people management experience do you have?
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