Receptionist cum Facilities Assistant (Mandarin Speaker)Location : Kuala Lumpur (Nearby LRT Ampang Park)
Working Hours: Normal (5 days/week)Building great impressions and experience
You'll be the face of the client—that's why creating a welcoming yet professional image of the company is vital to your role.
As our stakeholders' first point of contact, you should make them identify immediately that we are the kind of company they would want to do business with.
Therefore, you must demonstrate high levels of customer service and integrity, especially in handling enquiries, issues and complaints.
Keeping a well-oiled workplace
Together with the facilities management team, you'll help ensure that clients, vendors and employees enjoy a safe and positive experience.
You'll be trained to follow escalation and incident reporting procedures, and comply with the firm's safety guidelines and strategies.
Your responsibilities also include, but are not limited to: booking meeting rooms; managing office supplies inventory; handling paperwork on maintenance-related activities; and updating the phone directory and company brochures. You'll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.
Office utilization data compilation & entry into tracker
Electricity/Water/Space Occupancy data
Waste management
Pantry consumables in/out tracker
Locker & cabinet tracker
Assisting for PO/DO/Invoice, maintaining files and reports and all other facilities related files.
Other assigned administrative tasks
Inventory Management
Manage stock take for goods in and out (Sundries / Stationery / First Aid Item)
To inspect for all the first aid boxes once a month (physically)
Ensure all consumable items are being tracked and replenished on daily/weekly/monthly basis
Obtain quotations from approved vendor list (Pantry items/ first aid/ Stationeries item)
To follow up closely with vendors regarding the delivery timeline & process
Stock count & reporting of goods on a monthly basis
Workplace coordination
Floor ambassador floor walk
Event or meeting coordination requested by the client.
Engaging with clients for feedback on facilities and daily operation works.
Assisting to send the work permit to building management
Other ad-hoc requests from the clientClient onboarding support
Support business administrators on new joiner/leaver arrangements - access card application/collection
Prepare the starter pack for the new joiners
Keep track & reporting on starter pack inventoryYou should have at least 12 months of experience in a corporate environment, particularly in reception and administration. Experience in facilities, property management, hospitality, or a related field is ideal and will go a long way.
A positive thinker and strong communicator
Are you confident, energetic, and customer-oriented? Can you interact with stakeholders across all levels? A great match for this job would be someone who has good presentation skills, an approachable manner, as well as superb written and verbal communication skills.
Organisational and professional
You should know how to remain calm and professional, and maintain a proactive and positive attitude, especially in managing multiple operational matters under stressful situations. You must be able to manage conflicting priorities and apply holistic approaches for long-term solutions while complying with the firm's procedures and standards.#J-18808-Ljbffr