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Direct message the job poster from Ropheka Physiotherapy & Sports Injury Centre.
Ropheka Physiotherapy & Sports Injury Centre is Negeri Sembilan's pioneer and leading physiotherapy center focused on personalized treatment.
With a highly experienced team, personalized one-to-one sessions, and first-class customized treatment, we help individuals regain mobility faster and enjoy lasting results.
Our center provides a friendly, professional, and supportive environment with a strong emphasis on individually-tailored programs for rehabilitation and injury prevention.
Located in Seremban, we offer affordable prices and detailed reporting to all concerned parties.
Role DescriptionThis is a full-time on-site role for a Receptionist cum Marketing Assistant at Ropheka Physiotherapy & Sports Injury Centre in Seremban.
You will be responsible for performing receptionist duties, handling phone etiquette, providing clerical support, communicating with patients, and providing excellent customer service.
You will also assist with duties such as setting up appointments, preparing patients for therapy, maintaining patient records, and supporting marketing activities - inclusive of our social media accounts and website.
QualificationsDiploma in any relevant field
Clerical skills, including filing, data entry, and record keeping
Strong communication and customer service skills
Ability to handle multiple tasks and work in a fast-paced environment
Knowledge of medical terminology and experience in a healthcare setting is a plus
Fluency in English and Bahasa Malaysia is required
Proven work experience as a receptionist, preferably in a clinical setting
Proficiency in Microsoft Office & basic computer skills
Hands-on experience with office equipment (e.g.
printers, computers)
Professional attitude and appearance
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Willingness to learn and improve
Fast-learner
Ability to use Canva and Capcut
Has own transport and is able to drive
ResponsibilitiesGreet patients as they come in and out
Able to do basic administrative work
Liase with patients and set their appointments
Issue invoices & receipts and collect payments
Answer phone calls and Whatsapp messages
Send appointment reminders to patients daily
Assist physiotherapists when needed
Assist with content creation and editing
In-house training
Medical benefits
High number of annual leave
Yearly increment
Additional in-house benefits
Send us your CV as soon as possible!
Applications will be accepted for a limited period only.
Seniority LevelEntry level
Employment TypeFull-time
Job FunctionAdministrative
IndustriesPhysical, Occupational and Speech Therapists#J-18808-Ljbffr