Handle all incoming calls and enquiries in a professional and courteous manner, either in person or on the telephone in two (2) separate PABX eg. Corporate & Property Division- Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to the company's guests.- Oversee and manage the Tea Lady's schedules to ensure smooth running of tea facilities.- Manage and upkeep records of gifts received by IOI Team members when it is delivered at Level 26 Reception.- Maintain an adequate inventory of Meeting Rooms supplies.- Ensure all Meeting/Discussion rooms are tidy and equipment in working conditions for IOI function at all times.- Handling of incoming document via by hand/courier services and also distribution of documents to all the eight (8) floors on daily basis.- Job rotation for Receptionists for weekly shift at Level 26 and Level 3A (IOI City Mall). Relieve receptionist at IOI Mall Puchong in case of shorthanded.- Manage all the online bookings of Meeting/Dicsussion and Training Rooms- Manage the booking of laptops and pointers for all divisions- To execute any other job responsibilities as and when required by the superior ie Office Cleaners and Office Newspaper invoices- To assist Group Administration dept in their administrative works as and when required by the immediate superior.- Take initiative to decorate the Level 26 Reception Lobby during the main 4 festivals ie Chinese New Year, Hari Raya Puasa, Deepavali and Christmas.**Scope**- Focus on visitors and calls attended with no complaint- Focus on the office administration matters according to the company policy and deadline.**Job Competence Profile**- Good level of verbal and listening communication skills- Courteous telephone etiquette, well-groomed, confident and pleasant personality- Pro-active, able to work independently with minimum supervision- Possess own transport**Person Specification**- Diploma and above or a related discipline- Preferably with two (2) years' experience in a similar position- Proficient in both spoken and written English and Bahasa Malaysia**Benefits**:- Free parkingSchedule:- Monday to FridayAbility to commute/relocate:- Putrajaya: Reliably commute or planning to relocate before starting work (preferred)**Education**:- Diploma/Advanced Diploma (preferred)**Experience**:- Receptionist: 2 years (preferred)**Language**:- English (preferred)- Bahasa (preferred)
