Some careers have more impact than others. If you're looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, , as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities. We are currently seeking an experienced professional to join this team in the role of Regional Head of Commercial (South and East) The Regional Head of Commercial (South and East) is responsible for generating new business and driving incremental existing business across the CMB portfolio to deliver HSBC Commercial Banking's growth objectives in Malaysia. The role also carries responsibility for overseeing Malaysia's CMB franchise in East Malaysia. Principal responsibilities: Supporting the Country Head of CMB in the delivery of Malaysia's growth targets and accelerate growth across the CMB portfolio in the South and East Ability to engage C-suite level management of the bank's CMB clients with diverse solutions to meet complex needs Leading a team of dedicated Relationship Managers and Associate Relationship Managers to acquire and build new and existing CMB relationships in the South and East Devising plans and strategies to generate new business across sectors and states to enable growth Identifying sales opportunities that deliver the full range of HSBC's product capabilities to clients, ensuring fair outcomes Contributing to the development of new product capabilities and propositions to capture opportunities and market share Leveraging data and analytics capabilities to drive client acquisition and revenue growth Using a disciplined and focused approach to sales practice management through data and delivery Supporting the bank's digitisation and sustainability agendas—and other strategic focus areas—in delivering business development opportunities Identifying Structured Banking opportunities to support clients with their growth plans Collaborating with internal stakeholders, including Product and Wholesale Credit Risk teams to maximise the conversion of opportunities for the bank Partnering with WCOO and Support Teams to ensure customer experience is managed to the highest of standards Ensuring the smooth and customer-centric transition of relationships from Business Banking and Corporate portfolios when required Managing events, initiatives and activities to develop business opportunities Protect the bank's reputation in ensuring acquisition is done within the bank's risk appetite Accountable for controls, risk management and governance within CMB to ensure fair outcomes for customers and the delivery of growth within the bank's Risk Appetite Accountable for resource and budget management within CMB in the South and East A member of the Commercial Banking Leadership Team, reporting to the Head of MME Requirements At least 15-20 years of relationship management experience preferred, ideally in commercial or global banking. Proven track record in generating diverse revenue growth across a range of products and solutions Demonstrable experience in leading teams to deliver revenue growth through providing tailored solutions and increasing new business and/or devising business strategies Excellent communication and negotiation skills Strong focus on client servicing Excellent understanding of financial markets, emerging trends and key strategic focus areas, including sustainability, with knowledge / experience of the Southern and Eastern regions of Malaysia an advantage
