Responsibilities
Responsible for designing and implementing training programs to enhance retail staff performance and customer experience across multiple markets.
Collaborating with stakeholders to ensure consistent execution of brand standards, driving sales, and fostering a culture of excellence in retail operations.
Develop comprehensive training plans and materials to meet store training needs and enhance team professionalism.
Adapt training content and methods to suit different cultural contexts for effective implementation.
Organize and execute training programs, including onboarding, sales techniques, customer service, and product knowledge.
Provide continuous training support to improve store staff performance and operational efficiency.
Collaborate with other departments to align training with company strategy and goals.
Manage the training team, including recruitment, performance evaluation, and talent development.
Profile
Bachelor's degree or above, with at least 3 years of retail training experience.
Proficiency in English as a working language; knowledge of Mandarin is a plus.
Experience in developing training manuals and guidelines for the retail industry.
Strong understanding of store operations with the ability to provide practical support and improvement suggestions.
Willingness to work flexibly, including frequent travel and adapting to diverse environments.
Excellent communication and teamwork skills, with the ability to collaborate across diverse teams.
Job Offer
Opportunity to work across multiple markets, gaining valuable international experience in retail operations.
A chance to lead and influence training strategies that directly impact retail performance and team development.
Potential for professional development and advancement within a dynamic and growing organization.
Freedom to design and implement innovative training programs and initiatives.
Competitive salary package, performance bonuses, and other perks.
Opportunities to build relationships with key stakeholders and industry professionals across the region.
To apply online please click the 'Apply' button below.
For a confidential discussion about this role please contact Li Lean Chan at +60 3 2302 4061.#J-18808-Ljbffr