Nursing - General Medical & Surgical (Healthcare & Medical)
Minimum Requirements:
At least 1 year working experience in customer service industry or medical clinic setting.
Fluent (spoken and written) in English.
Good interpersonal skills, able to communicate positively, effectively and professionally with patients, doctors and colleagues.
Competent in computer systems and mobile apps.
Basic knowledge in healthcare practices.
Nursing or Medical Assistant qualification/license is compulsory.
Must be willing to work in shifts, with each shift lasting 8 hours and scheduled between 7 AM and 11 PM, including a 1-hour lunch break. Flexibility in off days is required, with 8 days off per month. Must also be able to work on weekends and public holidays.
DUTIES AND RESPONSIBILITIES:
Answer the telephone in a courteous and professional manner.
Receive and convey messages in writing, verbally and electronically (e-mails). Check emails regularly.
Assist with patient registration and appointment.
Prepare claims form for patients with insurance policy coverage.
Assist patients with vaccination bookings.
Receive lab reports, share with doctor, call patients and conduct filing accordingly.
Replenish and prepare forms for clinic/patient usage.
Prepare bills and/or invoices for patients, receive/collect payments.
Prepare daily closing report and perform banking duties as necessary.
Fax, scan and file documents. Type documents as required with a high level of accuracy.
Place orders for stationery and supplies for clinic's usage. Check stock regularly.
Liaise with vendors, suppliers, and hospitals as required.
Prepare medicine as prescribed by doctor.
Assist doctor and other clinic staff when necessary.
Able to operate all the basic medical instruments used in the clinic including blood-taking, IV line insertion, injection, and wound dressing. Check and maintain equipment to ensure they are working properly.
Contact insurance companies to get necessary documents.
Perform other duties and errands as assigned by Manager.
Job Types:Full-time
Salary:RM3,000 to RM4,500 per month
Health insurance
Replacement Public Holiday
EPF, SOCSO
Parking provided
Clinic Hours:9 AM - 6 PM (everyday including Saturday, Sunday and Public Holidays)#J-18808-Ljbffr