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About the roleThis is a full-time role as a Relationship Manager, Premier Banking in Johor with the RHB Banking Group, a leading financial services provider in Malaysia.
As a Relationship Manager, you will be responsible for developing and managing strong relationships with the bank's premier banking customers, providing them with tailored financial solutions and exceptional customer service.
This role is crucial in achieving the bank's strategic objectives within the retail banking segment.
What you'll be doing
Proactively manage and build relationships with the bank's premier banking customers, understanding their unique financial needs and providing personalized solutions
Advise customers on a range of financial products and services, including investments, lending, and wealth management
Actively cross-sell and upsell the bank's products and services to existing customers to deepen relationships and increase customer loyalty
Achieve and exceed individual and team-based sales targets and key performance indicators
Collaborate with other teams within the bank, such as wealth management and investment advisory, to deliver comprehensive financial solutions to customers
Provide exceptional customer service and maintain a high level of customer satisfaction
Stay up-to-date with industry trends, regulatory changes, and competitor activities to identify new opportunities and enhance the bank's service offering
What we're looking for
Bachelor's degree in finance, banking, business, or a related field
Minimum 3 years of experience in a sales or relationship management role within the banking or financial services industry
Proven track record of achieving and exceeding sales targets and growing a customer base
Strong interpersonal and communication skills, with the ability to build trust and credibility with customers
Excellent problem-solving and analytical skills, with the ability to tailor financial solutions to meet customer needs
Proficient in Bahasa Malaysia and English, both written and verbal
Passionate about providing exceptional customer service and contributing to the success of the bank
What we offerAt RHB Banking Group, we are committed to creating a supportive and rewarding work environment for our employees.
We offer a competitive salary and a range of benefits, including:Comprehensive medical and life insurance coverage
Opportunities for career development and progression
Wellness programs and employee wellbeing initiatives
Discounts on the bank's products and services
About usRHB Banking Group is a leading financial services provider in Malaysia, offering a wide range of products and services to individual and corporate customers.
With a strong presence in the region, we are committed to delivering innovative and tailored solutions to our customers, while upholding our core values of integrity, professionalism, and customer-centricity.
Join us in shaping the future of banking and financial services.
Apply now to become our next Relationship Manager, Premier Banking in Johor.#J-18808-Ljbffr