Relationship Manager, Strategic Business Alliance, Sarawak Corporate OfficeAffin Bank Kuching, Malaysia
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JOB PURPOSE
Assist Head of Department in credit acquisition for corporate loans/financings to exceed target as well as managing the team members.
ACCOUNTABILITIES:
Credit Acquisition
• Work with Head of Department and lead the Team Members with a focus on originating deals, wallet sizing and cross-selling on existing portfolio, exceeding clients' expectations and overall growth.
• Work within the confines of the Risk Management framework.
Account Profitability
• Maximize earnings potential and revenue of relationships.
• Review and monitor revenue performance.
• Multiple products sold to clients.
• Managing portfolio's ECL and ensuring asset quality of the portfolio.
Client Relationship Management
• Support, identify, solicit and establish a high value client base for the bank.
• Ultimate ownership of customer relationship and customer interface.
• Activate opportunities and risk criteria.
• Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account.
• Internal coordination/liaison with service delivery centers / HQ departments to maximize process efficiency and customer satisfaction.
Service Management
• Promptness in completing annual reviews, other credit submissions and preparation of Executive Summary, where necessary.
• Ensure promptness and quality of credit processing.
• To present all annual review papers to Group Management Credit Committee.
• Monitor overdue accounts and undertake prompt measures to prevent deterioration to NPL.
• Provide customer level information to relevant parties within the Bank.
• Facilitate the drawdown of facilities.
Staff Development
• Mentor and coach to the Assistant Relationship Manager(s) (ARM).
• Identify training needs and recommend ARM for development training.
• When and where necessary, to guide and advise the ARM of their portfolio management.
Compliance to Regulatory and Bank's Policies and Procedures
• To comply with regulatory and Bank's internal policies and procedures and provide feedback to ensure better efficiency.
• Ensure that client instructions are duly effected by applying all standard checks and controls, coordinating with other departments including Operations/Finance/Compliance.
• Accurately assess the risk profile, suitability and appropriateness of clients when marketing products and services by maintaining an accurate and up to date call report.
• To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and to report suspicious transactions.
• Apply regulatory requirements such as KYC, AML/CFT and procedures at all times.
Additional Responsibilities
• Undertake additional responsibilities e.g. working committees etc. assigned by the immediate superior when required.#J-18808-Ljbffr