Remote Client Support Officer

Job Description:

We are seeking a dedicated Remote Client Support Officer to join our team at S P Setia Berhad. As a Remote Client Support Officer, you will be responsible for providing exceptional customer service and support to our clients from a remote location. You will work closely with our clients to address their needs, resolve any issues they may have, and ensure a positive experience with our company.

Responsibilities:
- Communicate with clients via phone, email, or video conference to provide support and assistance
- Handle client inquiries and concerns effectively and in a timely manner
- Proactively reach out to clients to gather feedback and ensure their satisfaction
- Collaborate with other team members to address complex client issues
- Maintain detailed records of client interactions and transactions
- Stay up-to-date on company products and services to provide accurate information to clients

Requirements:
- Bachelor's degree in a related field
- Minimum of 3 years of experience in customer service or client support
- Strong communication skills and ability to build rapport with clients
- Proficient in project management and critical thinking
- Confident and motivated with a positive attitude
- Ability to work independently and in a team
- Demonstrated ability to multitask and prioritize tasks effectively

Benefits:
- Joining Bonus
- Paid overtime
- Relocation allowance

Working Environment:
Join our team and achieve success in a high-energy workplace focused on delivering impactful results. We provide a supportive and collaborative environment where employees are encouraged to grow and succeed.

Deadline to apply: ********

Equal Opportunity Statement:
S P Setia Berhad is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, religion, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.