Sorry, the offer is not available,
but you can perform a new search or explore similar offers:

Hr Executive

Job Brief: We are looking for an HR Executive to manage our company's payroll, recruiting, learning and development, and employee performance programs. HR Ex...


From Mst Facilities Sdn Bhd - Pahang

Published a month ago

Software Coding Teacher (Mobile, Web, Data)

Telebort is on the lookout for talented and enthusiastic Coding Teachers to join our team! You'll play a vital role in our Telebort Weekly Core Programs, ins...


From Telebort - Pahang

Published a month ago

Hr Intern

WorldFish would like to hire an intern who will support the HR department. The Intern will assist with numerous HR projects or activities from time to time. ...


From Worldfish - Pahang

Published a month ago

Online Web Chat Manager

**Job Title:** Online Web Chat Manager **Company:** Maxis Berhad **Location:** George Town, Penang, MY **Job Type:** Part-time **Seniority:** Associate L...


From Maxis Berhad - Pahang

Published a month ago

Remote Support Officer

Details of the offer

Job Description:

We are looking for a Remote Support Officer to join our team at Digi.Com Berhad. As a Remote Support Officer, you will be responsible for providing technical support to our customers remotely. You will be required to troubleshoot and resolve issues related to our products and services, as well as provide guidance and assistance to customers who may be experiencing challenges.

Responsibilities:1. Provide remote technical support to customers via phone, email, or chat.2. Troubleshoot and resolve issues related to our products and services.3. Guide customers through troubleshooting steps and provide solutions to their problems.4. Document all interactions with customers in our CRM system.5. Collaborate with other team members to ensure timely resolution of customer issues.6. Stay up-to-date on product knowledge and industry trends to provide the best possible support to customers.7. Maintain a positive and professional attitude when communicating with customers.

Requirements:1. Resourceful and confident personality traits.2. Strong research skills to effectively troubleshoot technical issues.3. Emotional intelligence to handle customer interactions with empathy and understanding.4. Excellent communication skills, both verbal and written.5. Ability to work independently and as part of a team.6. High attention to detail and problem-solving skills.7. Ability to adapt to a fast-paced and dynamic work environment.8. Must be a quick learner and willing to continuously improve skills.

Benefits:1. Remote work flexibility.2. Travel & spending expenses covered.3. Joining bonus for new hires.4. Opportunities for career growth and development.

Working Environment:At Digi.Com Berhad, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. You will have the opportunity to work with cutting-edge technology and be part of a dynamic and innovative team.

Deadline to Apply: ********

Equal Opportunity Statement:Digi.Com Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.


Source: Grabsjobs_Co

Requirements

Built at: 2024-10-31T23:34:52.726Z