ReservationTravel Customer Support - Japanese Speaker Hours: 7am to10.30am Shift
Position Summary:
Customer Service Representatives are also responsible for providing overall reservations and related support tocustomers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needsto ensure customer satisfaction.
Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax; Handle customer requests by phone and e-mail; Modify, change and/or cancel existing reservations; Make outbound calls to hotels/guests to arrangement special requests; Act as liaison between guest and hotel to resolve complaints; Manage relationships with hotels by providing high levels of customer service and account managementsupport.Job Requirements: Excellent communication skills in language required & English; Excellent commercial understanding; Problem solving; Sense of responsibility; Independent and customer friendly. Experienced with Customer Care, internet and hotel industry.
URL:
????????/ Any nationality ReservationTravel Customer Support - Japanese Speaker Place: G Tower, Kuala Lumpur, Malaysia
Hours: 7am to10.30am Shift
Salary: min.7,000RM basic , Language Allowance: 1,000RM~ + KPI incentive
Position Summary: Customer Service Representatives are also responsible for providing overall reservations and related support tocustomers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needsto ensure customer satisfaction. Overall Responsibilities: Handle pre and post reservation inquiries by phone, e-mail and fax; Handle customer requests by phone and e-mail; Modify, change and/or cancel existing reservations; Make outbound calls to hotels/guests to arrangement special requests; Act as liaison between guest and hotel to resolve complaints; Manage relationships with hotels by providing high levels of customer service and account managementsupport.Job Requirements: Excellent communication skills in language required & English; Excellent commercial understanding; Problem solving; Sense of responsibility; Independent and customer friendly. Experienced with Customer Care, internet and hotel industry. MINDPEC SOLUTIONS SDN. BHD.Ayako TakanoTalent Acquisition |TeamLeadEmail: ******** URL: Singapore| Malaysia| Hong Kong| India
Summary of role requirements: Looking for candidates available to work: Monday: Morning, Afternoon, Evening Tuesday: Morning, Afternoon, Evening Wednesday: Morning, Afternoon, Evening Thursday: Morning, Afternoon, Evening Friday: Morning, Afternoon, Evening Saturday: Morning, Afternoon, Evening Sunday: Morning, Afternoon, Evening No experience required for this role Work visa can be provided for this role Expected start date for role: 07 June 2024 Expected salary: RM8,500 - RM9,500 per month Human Resources & Recruitment We are Mindpec Solutions, and We help organisations build their global teams and capability by providing international talent selected from the large talent pool in South East Asia. Today, over 20+ of our talent acquisition and management experts' partner with more than 40 different organisations. We deliver a distinctive blend of outsourcing solutions and - through Talent Collective - a full range of consulting and specialist services. We provide unrivalled experience, capability and thought leadership to help clients attract, engage, and retain the talent they need for business success
We are Mindpec Solutions, and We help organisations build their global teams and capability by providing international talent selected from the large talent pool in South East Asia. Today, over 20+ of our talent acquisition and management experts' partner with more than 40 different organisations. We deliver a distinctive blend of outsourcing solutions and - through Talent Collective - a full range of consulting and specialist services. We provide unrivalled experience, capability and thought leadership to help clients attract, engage, and retain the talent they need for business success
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