Restaurant Supervisor

About us NPC Resources Berhad owns a 4-star hotel in the heart of Kota Kinabalu city. In the hotel, there is a restaurant undergoing a renovation, catering to daily breakfast buffets, a la carte menu for lunch and dinner specialising in Malaysian cuisine. We aim to rebrand the restaurant and bring its service to a better level, so that guests can feel comfortable while dining at our restaurant.
Qualifications & experience Proven experience as a Restaurant Supervisor or in a similar role for minimum 2 years.Strong leadership skills with the ability to train and motivate a team.Experience working closely with kitchen and sales teams to optimize service and sales.A passion for maintaining high standards of cleanliness and guest satisfaction.Excellent communication and interpersonal skills.Respectful to colleagues Tasks & responsibilities Guest Satisfaction: Preventing any inconvenience or complaints from guests by proactively addressing issues and ensuring a seamless dining experience.Team Leadership: Training and uplifting the team to enhance their knowledge in different dining styles (buffet, a la carte menu etc), motivation, and sense of belonging. Ensuring that all staff members adhere to our cleanliness and service standards.Operational Excellence: Maintaining the working area to the highest cleanliness standards and overseeing the daily operations to ensure efficiency and effectiveness.Collaboration with Kitchen: Working closely with the kitchen team to ensure the smooth flow of food service and the consistent quality of food served.Innovation and Sales: Partnering with the Sales department to develop and implement innovative food and beverage ideas and promotions to maximize sales and enhance the dining experience. Benefits Duty MealsUniformCommission Based on Monthly Sales TargetExtra Paid Time Off Medical ClaimsFuel AllowanceFree Carpark Space