Retail Assistant

**Details**:Location**:Christy Ng Shoes Retail Store, IOI City Mall, Putrajaya**,L1-201, Level 1, IOI City Mall, Lebuh IRC, IOI Resort City, 62502 Putrajaya,Work Days: 6 days a week, 1 day off**Salary**: Basic + commission + performance incentive + bonus**Objectives of this role**- Deliver exceptional service to shoppers that results in repeat visits and long-term brand loyalty- Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions- Inform patrons about product features and benefits, offering opinions and recommendations when appropriate- Maintain a tidy shopping environment and welcoming atmosphere- Represent the company with professionalism and enthusiasm- Treat all customers with respect and courtesy**Responsibilities**- Greet customers as they enter the store- Answer customer questions and assist with requests- Execute purchases and returns at the cash register while checking for accuracy- Restock and organize merchandise on the sales floor- Resolve customer complaints and issues in a timely and professional manner- Manage weekly stock replenishments to the retail outlet in a timely fashion.- Conduct monthly stock counts.**Required skills and qualifications**- Excellent verbal communication skills- Competent math skills, including an ability to make change accurately- Friendly, professional demeanor- Ability to work effectively in a fast-paced environment**Preferred skills and qualifications**- Experience in retail sales or customer service- Familiarity with point-of-sale (POS) systems- Experience working in a team-oriented environment- Ability to lift up to 50 pounds and stand for extended periods**Salary**: RM1,500.00 - RM4,000.00 per month**Benefits**:- Additional leave- Cell phone reimbursement- Dental insurance- Health insurance- Maternity leave- Opportunities for promotion- Parental leave- Professional development- Vision insuranceSchedule:- Afternoon shift- Day shift- Weekend jobsSupplemental pay types:- Commission pay- Overtime pay- Performance bonus- Retention bonus- Yearly bonus**Education**:- STM/STPM (preferred)**Experience**:- Retail: 1 year (preferred)**Language**:- Mandarin (preferred)- Bahasa (preferred)Expected Start Date: 03/11/2024