Description
Responsibilities:
Recruitment and Hiring:
- Lead the recruitment process for retail staff, including job postings, screening resumes, conducting interviews, and making hiring decisions.
- Develop and maintain relationships with recruitment agencies and other talent sources to ensure a steady pipeline of qualified candidates.
Training and Development:
- Develop and implement training programs for retail staff to enhance their skills and product knowledge.
- Conduct onboarding sessions for new hires and coordinate ongoing training opportunities.
Employee Relations:
- Address employee relations issues such as conflicts, grievances, and disciplinary actions in a timely and effective manner.
- Ensure compliance with company policies and labor laws related to employee relations.
Performance Management:
- Monitor the performance of retail staff and provide feedback, coaching, and performance evaluations as needed.
- Recognize and reward top performers to foster a culture of excellence.
Compensation and Benefits:
- Administer employee compensation and benefits programs, including salaries, bonuses, and incentives.
- Ensure compliance with wage and hour laws and manage payroll processes.
HR Administration:
- Maintain accurate employee records and HR documentation.
- Handle employee inquiries and provide assistance with HR-related matters.
Safety and Compliance:
- Implement and enforce safety policies and procedures to maintain a safe work environment for retail staff and customers.
- Stay up-to-date with relevant regulations and ensure compliance with labor laws.
Strategic Planning:
- Collaborate with senior management to develop and implement strategic HR initiatives that support business objectives.
- Provide input and recommendations on staffing, training, and employee engagement strategies.
Company
- Visi: menyediakan satu pusat setempat terbesar (One Stop Centre) di Malaysia dalam bidang berkaitan gadget, pilihan bagi rangkaian operator telekomunikasi serta pusat membaiki telefon pintar / tablet / pc serta perkhidmatan lain dengan cepat, tepat, menyeluruh serta memenuhi kehendak pelanggan.
- Misi: sentiasa memastikan kelangsungan stok telefon pintar yang terkini untuk pilihan pelanggan dan memberi perkhidmatan yang berkualiti dengan menerapkan professionalisme dalam persekitaran kerja yang produktif, mampan serta berkualiti.
Perks and Benefits:
- Medical
- Miscellaneous allowance
- Loans
- Dental
- Parking
- Vision
- Monthly bonus
- Annual bonus
- Maternity leave#J-18808-Ljbffr