Retail Operation Manager

Management - Store (Retail & Consumer Products)
Retail Operation Manager
(Klang Valley, Northern Region & Southern Region)
Responsibilities:
Oversee daily store operations and ensure a high standard of customer service.
Manage and motivate a team of sales associates to achieve sales targets.
Analyze sales data, develop and implement strategies to drive sales and increase store profitability.
Monitor inventory levels and manage stock replenishment.
Conduct regular performance reviews and provide coaching to team members.
Handle customer inquiries and resolve issues effectively.
Ensure store operation is in compliance with company policies and procedures.
Oversee inventory management of the retail outlet, ensuring outlet is sufficiently equipped with all necessary materials for daily operational needs.
Address customer issues and concerns promptly.
Control the outlet's budget aiming for minimum expenditure and efficiency.
Maintain a high standard of store presentation and cleanliness.
Perform other related duties as assigned, based on the business need.
Requirements:
Possess at least 3 years of experience in a managerial role in the retail industry.
Customer-oriented and able to deliver exceptional service.
Results-driven professional with a track record of success in retail management.
Strong leadership and team management skills.
Strong communication skills to interact effectively with customers, vendors, management, and retail staff.
Flexibility to work weekends and holidays as needed.
What We Offer:
Competitive basic salary RM5,000.00 ~ RM10,000.00
Competitive Commission Structure
Performance Incentives
Opportunities for career growth and advancement.
A collaborative and supportive work environment.#J-18808-Ljbffr