DescriptionLUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.
What we want you to do: Attend to customer request and enquiries on productsRecommend the ideal handbags and headscarves products to customer according to their individual preference through knowledge sharingMaintain good relationship with customers to build customer loyaltyBasic housekeeping of work areaAssist in retail operations, e.g. stock takeMay be required to be involved in new products launches & related eventsKnowledge & Skills: Possess good communication & interpersonal skills and is a team playerPleasant disposition & well-groomedEffective communication skills in English and Bahasa Malaysia, and preferably Mandarin to communicate with Mandarin speaking customersRetail sales target achievementCustomer relationship management – maintain and create new customer profileEnsure inventory management for individual counterEnsure excellent customer service is given to the customer (e.g. product knowledge)Education & Experiences: Minimum secondary educational levelExperience in fashion products will be an advantageExcellent customer service and sales orientedWilling to commit to retail operational hours