Retail Assistants (Retail & Consumer Products)
Full time
Crisp color, graphic prints and playful sophistication are the hallmarks of Kate Spade New York. From handbags to clothing and décor, our exuberant approach to the everyday encourages personal style with a dash of incandescent charm. We call it living colorfully.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Primary Purpose:
You contribute to achieving store goals in sales, productivity, and service by utilizing selling skills and service training. You will be responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations. You represent Kate Spade to the consumer, act as an ambassador of the brand, and ensure customer needs are consistently exceeded.
The successful individual will leverage their proficiency to:
Take ownership and accountability for individual productivity and utilize resources effectively to impact individual productivity.
Tailor approach to different customers by reading cues.
Build long-term relationships with clients, such as loyalty program (Clienteling).
Service all customers according to the Kate Spade approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor.
Participate as a team member and encourage the team to meet and exceed performance standards.
Consistently use Kate Spade communication tools to remain informed of individual performance, store performance, and company information.
The accomplished individual will possess:
A passion for the retail and service industry.
Excellent client service and communication skills.
Comfort with a flexible work schedule to meet the needs of the business, including nights, weekends, and holidays.#J-18808-Ljbffr